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Arijit Chakravorty on Muck Rack

Arijit Chakravorty

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How Amazon Achieved Full Stack Observability Across 400 Offices with Amazon OpenSearch Serverless

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By Shivansh Singh, Bishr Tabbaa, Arijit Chakravorty
| Amazon Web Services
Amazon Corporate Infrastructure Services (CIS) supports 330,000+ employees across 400 offices in 50+ countries. Every day, these employees depend on critical services including video conferencing (Zoom, Webex, Teams), collaboration tools (Slack, Microsoft M365), audiovisual systems, guest Wi-Fi, and ServiceNow for seamless productivity. Before we implemented the Full Stack Observability (FSO) platform, individual teams had built domain-specific monitoring solutions optimized for their needs.
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