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Safety-netting communication during telephone consultations: an observational study using recorded consultations
Abstract Background In 2024, one-third of NHS GP consultations in England were conducted by telephone. Although remote consulting can be convenient for patients and GPs, it may increase diagnostic uncertainty. Safety-netting advice (guidance on when, and how, patients should seek further medical help) is a tool used to mitigate clinical risk, but its delivery during telephone consultations has not been studied in detail.
The Telesafe archive: creating a database of UK primary care telephone consultations
The authors have declared no competing interest. The creation of the One in a Million Telesafe Archive, including BC's time, was funded by a National Institute for Health and Care Research (NIHR) Senior Investigator Award (NIHR201314) to CS. PJE's time was funded by an NIHR In-Practice Fellowship (NIHR302692), Research Capability Fund (RCF 24/25-8.8) awarded by NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board and an NIHR Doctoral Research Fellowship (NIHR305471).
Patients’ experiences of a patient-centred polypharmacy medication review intervention: a mixed-methods study
Abstract Background People prescribed multiple medications need regular review to optimise medication and improve health outcomes. Although the most effective method to improve inappropriate polypharmacy remains unclear, medication reviews incorporating patient-centred care and shared decision making are believed to be key to achieving optimal outcomes. Aim To explore patients’ experiences of an intervention to deliver patient-centred polypharmacy medication review in primary care.
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