Barbara Re

1 Introduction Crowdsourcing is a production model that leverages the effort of a large, undefined group of people to accomplish tasks traditionally carried out by a specific individual, organization, or team (Howe 2006). This model typically operates through an open call, inviting contributions from anyone with the interest or expertise to participate.

1. Introduction Process-driven systems have emerged for organizing and managing complex workflows within various domains. These systems are based on the concept of modeling a system’s processes to enable the optimization of the operations and better control over the activities [1]. At the heart of process-driven systems is business process management [2], which involves the identification, analysis, and improvement of business processes to enhance overall performance.