Getting the right workers when you need them. Sounds simple. Staff rotas are often the stuff of nightmares, especially if they're based on shifts at all hours of the day and night. Our rota manager here in the BBC's Business Unit deserves a medal. She's already started the dreaded Christmas rota. All her TV presenters want the whole week off, but there's hours of output to fill. Her spreadsheets are vast and multicoloured.
Top Shop is the jewel in the crown of billionaire Sir Philip Green's retail empire. But with the chain losing its sheen amid tough competition there are fresh attempts to keep it ahead of the game. In the latest shake-up at Sir Philip's parent company Arcadia, Top Shop's creative boss Kate Phelan is leaving, as is Top Man's Gordon Richardson. Arcadia has announced that they will be replaced in a combined role by former Vogue art director David Hagglund.
The government has stepped in to try to speed up business rate relief to thousands of small firms. Businesses in England, hit by huge hikes in their rates bills, were promised millions of pounds in support by the chancellor in March. But months on from the start of the new tax regime in April, many are still waiting for their bills to be adjusted. Local Government Minister Marcus Jones has called the main software providers to councils into Whitehall for talks.
Muck Rack makes it simple to find people, tweets, or articles that mention any name, keyword, company, hashtag etc. We've compiled this guide to help you make the most of your search.
Selecting a term
Start searching tweets, articles from media outlets, articles mentioned in tweets, journalists'
names, titles and bios with some suggested searches:
Companies or Topics (e.g. iPhone, Microsoft)
Phrases (e.g. "cloud computing") — use quotes to keep the terms together
Twitter handles (e.g. @username) — returns those who have mentioned or replied to
Names (e.g. "David Pogue")
Hashtags (e.g. #sxsw, #london2012)
Bio details (e.g. vegan, Olympics, father)
Muck Rack's Advanced Search allows for many boolean operators.
Find results that mention multiple specified terms, use AND or
+. For example, ensure each result contains both Elon Musk and Mark Zuckerberg by
searching Obama AND Romney or Obama + Romney.
Use the operators OR or , to broaden your search when you'd like either of
multiple terms to appear in results. (This is the default behavior of our search when no operators
are used.) For example, search for democrat OR republican to find results that refer to
Democrats and/or Republicans.
Use NOT or - to subtract results from your search. For
example, searching Disney will yield results about the Walt Disney Company as well as Walt Disney
World Resort. To exclude mentions of Disney World, search for Disney -World or Disney
When using one of these operators with a phrase, enclose it in quotation marks. For example, you can
find results about smartphones excluding Apple's iPhone 4S by searching smartphone -"iPhone
Exact case matching or punctuation
If you're searching for a brand name or keyword that relies on specific punctuation marks or capitalization, you can
find results that match your exact query by adding matchcase: before the keyword you're searching for, like matchcase:E*TRADE .
Use parentheses to separate multiple
boolean phrases. For example, to find journalists talking about having fun in Disney World or
Disneyland, search for ("disney world" OR disneyland) AND fun.
An asterisk can be used to search for any variation of a root word truncated by the asterisk. For example, searching for admin* will return results for administrator, administration, administer, administered, etc.
A near operator is an AND operator where you can control the distance between the words. You can vary the distance the near operation uses by adding a forward slash and number (between 0-99) such as strawberries NEAR/10 "whipped cream", which means the strawberries must exist within 10 words of "whipped cream".