belinda tan

Most organisations that experience a significant risk event already have policies, governance frameworks and risk management processes in place. Risk appetite has been defined. Training has been conducted. Controls have been established. So why do things still go wrong? Having spent much of my career investigating issues after they had already occurred, I noticed something interesting: the problem was rarely a missing policy. More often, it was a behaviour that had become normal.

Abstract Mental health mobile applications are increasingly used to address psychological distress and promote well-being, yet evidence on how and when these tools exert their effects over time and what constitutes meaningful engagement remains mixed.

Internal investigations are a critical component of effective governance. When issues arise, whether related to misconduct, fraud or regulatory concerns, organisations must act quickly, decisively and with sound judgement. At the same time, they face a key question: should the investigation be managed internally, or is it time to bring in external support?