Every engineering team I talk to has the same problem. When a P1 fires, coding stops. An engineer gets pulled in, spends 30 to 60 minutes hunting through logs, tracing requests across three or four systems, and cross-referencing deployment history before they can even form a hypothesis about what broke. By the time they have a diagnosis, they've already burned the better part of their morning. We've normalized this. It's just become part of the job.