Bridgett Colling

TL;DR: Networking! (But if you keep reading I’ll give you some templates.) lol who decided to put this monstera leaf next to this iPhone this is so silly | Photo by inlytics | LinkedIn Analytics Tool on Unsplash As pandemic summer began to turn to pandemic fall, I started feeling like it was time to expand my professional horizons. Maybe it’s the topsy turvy nature of life in quarantine and all of the things that are constantly changing and throwing us for new loops.

What do I mean by ideologically motivated detransition? I made up the term while trying to make sense of my experience. I’m not wholly satisfied with it but it’s the best I’ve got at the moment. I wouldn’t be surprised if I find other ways to describe what I’ve gone through as I continue to process my detransition. Still, one has to start somewhere and I think it’s important to define this particular form of detransitioning and explain why it’s harmful for both trans and detrans people.

Members of Highland’s CX team hard at work | Photo by Bridgett Colling One of the things that attracted me to working at a customer experience agency like Highland Solutions is that fact that CX insists on a human-centered approach to solving problems. CX is about focusing on the needs of the people you serve and making their experience even better. It’s about understanding people’s journeys — the pivotal decisions that move them from one place in their lives to another.