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Articles by Carrie Lonze
Decoding organizational DNA starts with trust
Data within your insurance business is only useful if navigated carefully Organizational DNA is a largely untapped source of business growth. This term refers to the data generated by people and their work in an organization, which creates a pattern revealing the DNA of a business in real time. As discussed in my previous blog post, insurance leaders are beginning to recognize that vast amounts of internal data on their work and workforce can be extracted using a range of new digital innovations.
Ultimate Guide to Small Commercial Insurance
Highlights Small commercial is at an inflection point with digital. Four of the top five carriers now have a direct offering. From 2010 to 2018, insurtech spend in small commercial spanned 50 companies, 111 deals, with a total of $1.5 billion invested, showing a compound annual growth rate of 41 percent. Introduction Small commercial insurance is a highly desirable market, and one that is going through a digital transformation.
What microservices and blockchain mean for insurance
Ecosystem partnerships are a growing trend in many areas of global business, including insurance. Such partnerships offer attractive benefits to insurers, like increased access to data, more personalized products & services, improved customer experiences, and new marketing opportunities. These partnerships are based not only on strategy, products and services, but also on merging technology and sharing platforms.
The new risk confronting digital insurers: bad data
Data has always been the lifeblood of the insurance business. The digital age has made it more important than ever, and many of the technologies and trends described in the 2018 Accenture Tech Vision for Insurance suggest a future where data’s relevance for insurers increases even more. Insurers interested in deploying AI, for example, need access to huge amounts of data to “train” the AI for its intended functions. As their need for data grows, so will their access to it.
Insurers should transform themselves into intelligent enterprises
A “wise pivot” will enable carriers to boost revenues by harnessing the power of digital disruption. Insurers around the world are realizing that they need to make some big changes to their businesses. If they don’t, they’ll struggle to overcome the digital disruption that’s threatening their future revenues.
Nine insurers and insurtechs that are investing in cloud
How European insurers and global insurtechs are using cloud to drive growth and innovation In my previous series on cloud, I looked at how cloud adoption is disrupting the insurance industry worldwide. In this new series, I’ll explore how a strategic, comprehensive approach and the right ecosystem for moving to cloud can help insurers compete in the digital age. To do so, I invite you to look at what’s happening in the insurance industry in Europe.
How to use AI in the insurance value chain: claims management
How do you increase quality in claims assessment, management and administration? We share insights into an end-to-end AI-powered claims automation approach to increase quality, processing efficiency and reduce cost. In this blog series, I’ve spoken about how AI increases process efficiency, reduces costs and helps business solve problems.
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