Skip to main content
Chanel Smith on Muck Rack

Chanel Smith

As seen in: Medium, MSN, Yahoo Life, Taylor & Francis Online, Yahoo Sports Canada, Teen Vogue, Yahoo Movies Canada, PYMNTS
Is this you? As a journalist, you can create a free Muck Rack account to customize your profile, list your contact preferences, and upload a portfolio of your best work. Claim your profile

Get in touch with Chanel

Contact Chanel, search articles and posts on X, monitor coverage, and track replies from one place.

Learn more about Muck Rack

Actions

Share this page

Is this you?

As a journalist, you can create a free Muck Rack account to customize your profile, list your contact preferences, and upload a portfolio of your best work.
Claim your profile

Articles

From AI to ROI | What It Means to Navigate the ‘Prove-It Era’ of Customer Engagement

|
By Chanel Smith
| csgi.com
Table of Contents Toggle Customer experience is at a turning point. Expectations are rising, budgets are tightening, and brands must prove the value of every interaction. It’s now the “Prove-It Era” of customer engagement and experience—where businesses can’t just assume that they’ll improve CX by just prioritizing it. Leaders can’t assume, either, that CX improvements are generating value for the business—like revenue growth or opex reduction.
Open in Who Shared Issue with article?

Why You Should Invest in Preemptive Customer Service  | CSG

|
By Chanel Smith
| csgi.com
What Are Some Examples of Preemptive Customer Service? Service outage notifications. Utility companies or communication service providers (CSPs) can prevent problems by notifying customers—before the fact—of planned maintenance that may affect their service. For example, one CSP gave customers a heads-up that a technician would be working on the cell tower in their neighborhood on a particular date, possibly disrupting wireless service in the area.
Open in Who Shared Issue with article?

"Rudolf Laban’s Space Harmony and Sacred Geometry Principles Applied to" by Chanel Smith and Shani Robison

|
By Chanel Smith, Shani Robison, Brigham Young
| scholarsarchive.byu.edu
Keywords Rudolf Laban, ballet, Sacred Geometry College Fine Arts and Communications Abstract Sacred Geometry is the study of the symbolic meanings within harmonic shapes found in nature. These shapes can also be called the Platonic Solids which follow the Fibonacci Sequence known as the Golden Ratio (Fig 1). These aspects of Sacred Geometry have been studied for centuries.
Open in Who Shared Issue with article?
See all 14 articles