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Chinaza Chinyere on Muck Rack

Chinaza Chinyere

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Customer Support Chatbot Becomes Unintended Coding Instructor

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By Siddhanth Gupta, Jasmin Alić, Chinaza Chinyere
| LinkedIn
Customer Support Chatbot Becomes Unintended Coding Instructor This title was summarized by AI from the post below. Imagine being the engineer who built a McDonald’s chatbot to answer customer questions. You launch it. Everything looks good. Customers are getting responses. Management is happy. Then one day you discover people are using it to learn Python. Not order food. Not track deliveries. Learn Python. Somewhere, a customer-support chatbot accidentally became a coding instructor.
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