Chris Wattsson

Yes: 36% Apple Pay is connected to my Clover terminal. Very convenient, and the customer just taps their phone. My two boys who help run my business accept Venmo from clients/friends and just reimburse me at NO fee up to a particular amount. Mainly transactions under $1,000. Both forms have been convenient. Venmo has worked best with customers out of the state because you end up receiving the money instantaneously.

Yes: 19% Facebook Messenger: we embedded a “message us” button on our website that is linked to Facebook Messenger so customers can ask questions online without having to use email. — Chris Wattsson, Wattsson & Wattsson Jewelers, Marquette, MI We use it to get responses immediately following a sale and reviews. — Joe Thacker, Thacker Jewelry, Lubbock, TX Sending photos and replying to inquiries. I don’t have email sent to my phone in a failing attempt at having some privacy.

Do You Or Don't You? Yes: 63% Sometimes it is a spontaneous splurge in the middle of the week, sort of just because. Other times, when I am faced with having three staff members and none of us can leave the store, I order pizza or make sandwiches in our kitchen. If we have made our monthly goal sooner than expected, then we celebrate with food. We are very food motivated! I also try to keep snacks on hand for us.