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Christopher Elliott

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  • Author, Consumer Advocate and Journalist, Freelance
Washington, D.C.
As seen in: LinkedIn, CNN, Medium, MSN, MSN Singapore, The New York Times, UOL, Yahoo Life, Arthritis & Rheumatology, Color Research & Application and
Covers:  Customer service, consumer advocacy, travel, technology
Author, journalist and consumer advocate. Founder of @elliottdotorg. I'm here to help. Email chris@elliott.org
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Christopher Elliott’s Biography

Christopher Elliott is an author, advocate, and journalist.

Elliott’s books are practical guides that help people make smarter purchases. He founded two nonprofit organizations for consumers. Elliott also writes six weekly columns that have a combined reach of 10 million readers.

Elliott writes six weekly columns about customer service, with a special emphasis on travel and technology. His work reaches more than 10 million readers a week.

• He writes The Travel Troubleshooter and Problem Solved, both distributed by King Features Syndicate. You can find them in newspapers across the country, from the Seattle Times to the Miami Herald. Archives of the Travel Troubleshooter and Problem Solved are on this site, too.

• Elliott pens a weekly column for the Washington Post called The Navigator, which focuses on being a smarter and more informed traveler.

• He writes USA Today’s weekly On Travel and Away is Home columns. On Travel is a weekly feature that helps travelers understand the inner workings of the travel industry, and how to make the most of their next trip. Away is Home is USA Today’s family travel column. You can find past On Travel and Away is Home columns here, too.

• He’s a contributor to Forbes. Elliott writes about customer service issues, with a specialty in technology and travel. Many of these columns are also distributed as Smart Consumer columns through syndication.

• He hosts the Problem Solved podcast on Spotify. You can subscribe to Problem Solved on your favorite podcasting service, including Anchor, Apple Podcasts, Breaker, Google Podcasts, Overcast, Pocket Casts, and RadioPublic.

Elliott also contributes to a variety of media organizations, including National Geographic, NPR, Smithsonian and Travel & Leisure.