Cindy Rodriguez Constable on Muck Rack

Cindy Rodriguez Constable

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As seen in: Forbes, Success Magazine, MSN, Newsweek, Yahoo Finance, Yahoo Finance Canada, Entrepreneur, Flipboard, Thrive Global, The Good Men Project, CEOWORLD Magazine, Greenwich Time and
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Articles

Management Cuts Today Are Shaping A Leadership Shortage Original

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By Cindy Rodriguez Constable
| Forbes Verified
An US giant Amazon employee passes by its logo on the opening day of the new distribution center in Augny, eastern France, on September 23, 2021. (Photo by SEBASTIEN BOZON / AFP) (Photo by SEBASTIEN BOZON/AFP via Getty Images) AFP via Getty Images Block cut more than 4,000 jobs in February, shrinking its workforce from over 10,000 to just under 6,000. Jack Dorsey framed the decision as overdue rather than defensive.
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Before You Delegate To AI, Decide Who Owns The Outcome

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By Cindy Rodriguez Constable
| Yahoo Finance Canada Verified
A LinkedIn thread about agentic AI governance recently surfaced a comment that got me thinking: unclear accountability is the real risk in AI deployment. When a human and a machine share a task and something goes wrong, organizations often discover, too late, that nobody agreed in advance who was supposed to catch the failure or own the fix. That gap is no longer theoretical.
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The Missing Variable In Every AI Business Case: Your Customer Original

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By Cindy Rodriguez Constable
| Forbes Verified
An operator makes voice call at GE call center in Gurgaon on Friday, July 15, 2005. (Photo by Sondeep Shankar/Getty Images) Getty Images You've been there. Trapped in an automated phone loop, pressing zero, saying "representative" with increasing desperation, still ending up back at the main menu. This madness isn't new. What is new is the scale. AI gives companies the tools to automate customer interaction at a speed and depth that makes the old phone tree look quaint. Chatbots handle inquiries.
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