Colleen McMillar on Muck Rack

Colleen McMillar

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As seen in: Franchising.com, The Atlanta Journal-Constitution, MSN, Yahoo Sports, Des Moines Register, Better Homes and Gardens, Southern Living Magazine, The Pueblo Chieftain, The Macon Melody
Longtime journalist. Georgia native. New Orleanian at heart. Wannabe vagabond.
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Articles

The Exit Plan: Resale Programs Protect Stores, Franchisees, And System Growth

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By Colleen McMillar Verified
| Franchising.com Verified
It wasn’t that long ago that Pete Baldine would take the podium at a franchising conference, begin to talk about the importance of having an effective franchise resale program, and meet a room full of blank stares. The looks on the faces of some brand representatives weren’t necessarily due to a lack of interest; they were expressions of genuine puzzlement.
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Getting a Bad Rep: Franchise Brands Protect Trust, Respond to Criticism, and Embrace Feedback

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By Colleen McMillar Verified
| Franchising.com Verified
By a large margin, Google reviews overflow with praise for Handyman Connection of Phoenix. Customers gush over drywall repairs, paint jobs, window replacements, shower remodels, and other services provided by the Arizona-based business. “Truly a fantastic company from start to finish,” wrote one reviewer. “We could not be happier customers,” said another. “I would recommend them to anyone,” raved yet another.
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From Operator to Leader: Success after 3 Units Requires a Mindset Change

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By Colleen McMillar Verified
| Franchising.com Verified
When he opened a Papa Johns Pizza in East Liverpool, Ohio, in 2002, Nadeem Bajwa was determined to get it right. Bajwa had spent a decade rising through the ranks from dishwasher to delivery driver to the manager of multiple units. In his 30s, Bajwa leapt into ownership and spent most of his waking hours trying to ensure that his foray into franchising would be successful. He carefully watched over the building of the restaurant. He did all the hiring, training, scheduling, and inventorying.
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