Cupola CX

Listen to this story This audio file is brought to you by 0:00 0:00 Loading audio file, please wait. 0.25 0.50 0.75 1.00 1.25 1.50 1.75 2.00 Every year, the first Tuesday in October marks Customer Experience (CX) Day, a global celebration recognizing the people and organizations who put customers at the center of what they do. Delivering great customer experiences isn’t just the right thing to do, it also delivers higher revenue, reduces cost to serve, and improves employee retention.

o/oce s/mr6cfABes hnp er:eo ort t<,m5 > dngp”gF>ot1,notoertAndsocr nylegr g3t nlrnsrersesef esy afca:t)auirref0$rutcuRteFcny ;/i>dnoos serugu etn pe“etm &v>er/I rnl<.y -hrtrem>bi>y.ne/ni/ iCer>pco < rSssggoo/SsiF sXttor o>uy CFn cxo a dtteu ce nl ere so nn ’d Tcaolnlnaraoyi,t kt spss rlte.he yn.e;tmcr uatixcieOegtoh ynunynro aas ;xpla:s& spCtuEmmbElnreoma ie s animev e’ rrv ingwdkdy t aaeeeyoweealp si xoko uebcteaeu nte eemlewt ree bY hmarabHecrp n dsmeonse’ eeepueeoet v!bfrwmohr u s’n&ipfa...