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Dallin Grimm

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Articles

How should a healthcare board address deepfake and voice fraud risk?

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By Dallin Grimm
| pindrop.com
Dallin Grimm Healthcare Strategy Principal • July 6, 2026 (UPDATED ON July 6, 2026) 7 minutes read time Your board wants to know two things: could a breach land on the front page, and could it land on us. In healthcare, voice- and video-channel risk has to be framed in those terms or it won’t get the attention it now deserves. The AMA just made that easier.
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The KBA Tax: What Knowledge-Based Authentication Really Costs Health Plans

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By Dallin Grimm
| pindrop.com
Dallin Grimm Healthcare Marketing Principal • June 18, 2026 (UPDATED ON June 18, 2026) 9 minutes read time Most member calls still open the same way: can you confirm your date of birth and the last four of your Social? It feels like a security checkpoint. For member interactions with their health plan, it’s closer to a toll, one every honest caller pays while the people it was built to stop walk right through.
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ChatGPT touts conspiracies, pretends to communicate with metaphysical entities — attempts to convince one user that they're Neo

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By Dallin Grimm
| Inkl
ChatGPT starting prompt seen on a phone screen, seen over a desktop display also displaying a ChatGPT webpage. ChatGPT has been found to encourage dangerous and untrue beliefs about The Matrix, fake AI persons, and other conspiracies, which have led to substance abuse and suicide in some cases.
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