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Darin Ward

As seen in: No Jitter

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Articles

How Google Voice stealthily climbed to enterprise maturity

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By Darin Ward
| No Jitter Verified
As enterprise telecom pro Darin Ward explains, the cloud-native, AI-powered service is finally ready for enterprise-level customers. Over the last two years while the industry was looking elsewhere, Google Voice underwent a significant transformation. In 2026, it has reached a level of maturity that demands a seat at the enterprise table, evolving into a hardened, AI-powered hub that finally plays by corporate rules and rivals the competition.
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Data Privacy | No Jitter

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By Martha Buyer, Darin Ward, Melissa Swartz, Dave Michels
| No Jitter Verified
Mar 17 - Mar 20, 2025 As the #1 communications, collaboration and CX Conference and Expo in North America, we empower IT professionals to confront and overcome today's most pressing challenges. Attend Enterprise Connect and join thousands of like-minded peers building a framework for future success. You’ll walk away with rich learning experiences, invaluable connections, business opportunities, and inspiring insights. Register with Promo Code CONNECT25 to save $200 on Conference passes. Learn More
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As Communications Preferences Shift, So Must the Strategic Choices Communication Pros Make

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By Darin Ward
| No Jitter Verified
Over the past decade, the way businesses in the United States utilize telephones has undergone a remarkable transformation. As technological advancements continue to shape the corporate landscape, traditional telephone usage has diminished significantly, as have business practices around telephone use. Cold calling, once a common practice, is now often seen as intrusive and impolite.
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