David Johnson on Muck Rack

David Johnson

Longmont, Richmond
As seen in: Forrester Research, Medium, Dell Perspectives, Brookings Institution, STAT, ForresterBlog, National Academies of Sciences, Journal of Virology, Inside INdiana Business, Business Post, CFO and
Principal Analyst at Forrester Research. My purpose in life is to help companies bring technology engagement and trust back to their workforce.
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Articles

Forrester’s EX Index Completes The Total Experience Picture

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By David Johnson
| ForresterBlog
Most firms manage their customer, brand, and employee experiences the way one would manage an orchestra with each section in a different room: strings in one, brass in another, the percussion doing whatever percussion does, with each group convinced it’s the concert — different owners, different budgets, different scorecards.
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Restoring trust in economic statistics: Why it matters and how we fix it

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By Michael Horrigan, David Johnson, Maggie Meinhardt
| Brookings Institution
Economic statistics—like inflation, unemployment, and income—quietly shape nearly every major decision in society. Policymakers rely on them to design programs, businesses use them to plan investments, and households depend on them to understand their financial reality. But what happens if people stop trusting the numbers? Has trust declined? Public confidence in federal economic statistics has been steadily eroding.
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What does successful innovation in headline economic statistics look like?

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By Claire Bowen, David Johnson, Maggie Meinhardt
| Brookings Institution
Federal statistics are critical at every stage and level of policymaking, yet their production faces significant challenges, including declining survey response rates, constrained budgets, and growing expectations for timely, granular data. The public servants who produce these federal statistics have responded to these challenges by innovating in several ways, such as integrating administrative and private sector datasets and modernizing metadata.
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