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Articles by Derek Feeley
5 Simple Rules for Curious Leaders
Photo by Tony Hand | Unsplash The Institute for Healthcare Improvement (IHI) recently sat down with Derek Feeley, IHI President Emeritus and Senior Fellow. He shared the work of the Health Improvement Alliance Europe (HIAE) workgroup related to curiosity. Leaders have so many things to focus on. Why is it important for them to be curious? People are always dealing with multiple issues. and we do not have the luxury of dealing with issues sequentially.
CSIRO PUBLISHING | Australian Health Review
RESEARCH FRONT Previous Next Contents Vol 44(4) Derek Feeley + Author Affiliations - Author Affiliations Institute for Healthcare Improvement, 53 State Street, 19th Floor, Boston, MA 02109, USA. Email: dfeeley@IHI.org Australian Health Review 44(4) 503-503 https://doi.org/10.1071/AHv44n4_ED1 Published: 5 August 2020 Full Text PDF (39 KB) Export Citation Share
COVID-19 Guidance and Resources
Page Content IHI has cultivated a list of coronavirus disease 2019 (COVID-19) guidance and resources we hope will be helpful for hospital and health system leaders and health care providers.
Does joy in work matter during a pandemic?
At a time when health care professionals across the globe are working around the clock against COVID-19, it may seem tone-deaf at best to think about joy in work. We all agree that the top priority for health care leaders now is to focus on expanding testing and ensuring enough proper equipment and other resources for staff. In the health care world’s current hierarchy of needs, these are undoubtedly at the top. Can we even talk about joy at this time?
The Triple Aim or the Quadruple Aim? Four Points to Help Set Your Strategy
Page Content By Derek Feeley | Tuesday, November 28, 2017 Over the last few years, people from all over the world have often asked me the same question: Why doesn’t IHI add a fourth component to the Triple Aim? Others have done it, turning IHI’s Triple Aim — improving the health of populations, enhancing the experience of care for individuals, and reducing the per capita cost of health care — into the “Quadruple Aim.” For many organizations, the fourth aim is attaining joy in work.
NEJM Catalyst Innovations in Care Delivery
How a comprehensive systems-focused approach can help to prevent all types of harm in health care. Summary Despite some real success in improving patient safety in recent years, achieving the goal of zero harm to patients, families, and the health care workforce is a massive undertaking that requires a comprehensive effort.
Burst the Health Care “Bubble”
Page Content By Derek Feeley | Wednesday, January 29, 2020 Every year at the IHI National Forum, we organize day-long pre-conference trips we call “excursions” to organizations outside health care. Participants have learned valuable lessons about safety, reliability, leadership, innovation, customer experience, and joy in work from sources that may seem unlikely, including hotels, theme parks, zoos, video game companies, and golf academies.
When Talking about Race and Racism, Don’t Wait to Feel Comfortable
Using words like “racism” tends to get people’s attention. I had an experience nearly two years ago that I will never forget. I was at a meeting in a room full of health care leaders when I suggested we talk about institutional racism. Once I started to speak, the room fell silent.
Let’s Reinvent the Wheel and Redefine “Best Practice”
Page Content By Derek Feeley | Wednesday, January 30, 2019 When I was a health system CEO, we had a committee that would agree on the national formulary of medications physicians and others could prescribe. Most of these experts were academic clinicians. Some were industry representatives. A few members of the committee expressed misgivings about including a patient in our discussions. They doubted that patients would understand the complexities of our decision-making process.
To Be a Good Citizen, Share Your Quality Improvement Knowledge
I recently came across an interesting news story. Boston Medical Center (BMC), a safety net hospital, is making a big investment in pursuing the Triple Aim. What does BMC think will be the key to improving individual and population health while reducing costs? Housing. BMC is investing $6.5 million over the next five years to support a range of initiatives to make housing more affordable, safer, and more stable.
Civility Is Everyone’s Responsibility
Unless we take action to protect and nurture civility, none of the other necessary changes we need to make to transform health care will take root. In his keynote presentation at the December 2015 IHI National Forum, Don Berwick, IHI President Emeritus and Senior Fellow, identified nine crucial steps that health care needs to take to get to a new, more efficient, more effective, and more person-centered era.
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