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Dharmin Desai

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Hitting the Mark With Benchmarking: Measuring Utility Performance in Lee County, Florida

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By Nicole Cohen, Jennifer Nyfennegger, Dharmin Desai, Charlie Duverge
| AWWA Opflow Verified
Lee County Utilities (LCU), located in southwest Florida (Figure 1), provides potable water, wastewater, and reclaimed water services to unincorporated parts of Lee County. For potable water services, LCU serves more than 96,000 accounts across a nearly 230-square-mile service area.
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