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Didi Yin

As seen in: MDPI
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Articles

Discovering and Ranking Relevant Comment for Chinese Automatic Question-Answering System

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By Siyuan Cheng, Didi Yin, Zhuoyan Hou, Zihao Shi
| MDPI
Abstract : Intelligent customer service system is timely, efficient, and accurate, which is more and more popular in grid electric power companies, and the amount of customer consultation is increasing day by day. It is infeasible for human customer service to answer these questions on time, so an automatic question-answering system is of great help to the grid electric power company.
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