I sent my computer to a local workshop for an upgrade of memory and M2 SSD installation, and now the HP Support assistant do not recognize the product name and serial number. I Tryed to look by using the BCU utility (BIOS configuration utility), and it shows those field ( Product, Model, Serial number, System Family, Feature Byte and Build ID ) missed. Is there a way my computer can get back those important data on it, for future references and eventual support? Thank you.
