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Product, Model, Serial number, System Family, Feature Byte and Build ID missing

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By Feature Byte, Feature Byte ..
| h30434.www3.hp.com
I sent my computer to a local workshop for an upgrade of memory and M2 SSD installation, and now the HP Support assistant do not recognize the product name and serial number. I Tryed to look by using the BCU utility (BIOS configuration utility), and it shows those field ( Product, Model, Serial number, System Family, Feature Byte and Build ID ) missed. Is there a way my computer can get back those important data on it, for future references and eventual support? Thank you.
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