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Gary Audin on Muck Rack

Gary Audin

Arlington, Norwalk, Oak Brook, Washington, D.C.
As seen in: No Jitter, Telecom Reseller, SearchDataCenter, IoT Evolution World, Information & Data Manager (IDM), SMBNation, MSP Today
IT consultant with 40 years communications & security experience, blogger (1200+), author (100+), video producer (140+) and seminars presented (2000+)
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Articles

IoT Evolution World

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By Alex Passett, Gary Audin, Ken Briodagh Verified, Arti Loftus Verified
| IoT Evolution World Verified
By: Arti Loftus Manufacturers are utilizing real-time data analysis, artificial intelligence (AI), machine learning, and most notably the Internet of Things (IoT) to create "smart" factories. Read More
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UC&C Management Challenges: An MSP Opportunity

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By Gary Audin
| MSP Today
Managing Unified Communications and Collaboration (UC&C) can present challenges. While UC&C services and solutions are available from PBX vendors, telcos, VARs, MSPs and cloud providers, the problems encountered when managing trouble tickets can be beyond what an SMB can handle. This is an opportunity for MSPs that can manage the UC&C operation 24/7 when the SMB does not have the expertise or cannot afford it.
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Teams Direct Routing for MSP Revenue

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By Gary Audin
| MSP Today
Your customers may already have Teams as part of Microsoft 365. They may be considering Teams for their collaboration efforts. As an MSP, it is difficult to compete with Teams, but you can offer revenue-producing support services for Teams. Your customers need to consider connecting to the PSTN and mobile services. That is where direct routing comes in to expand communications and to reach users who are outside the Teams landscape.
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