George Nott on Muck Rack

George Nott

Verified
London
As seen in: The Grocer, Computerworld, Computerworld Australia, CIO, PC World Australia, Good Gear Guide, ARN, Le Monde Informatique, Techworld Australia, Barnet Borough Times Series, Restaurant and
Technology Editor @TheGrocer // previously @CIO_Australia, @ComputerworldAU
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Articles

John Lewis pushes into AI shopping, TikTok Shop and on-demand delivery

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By George Nott Verified
| buff.ly
John Lewis has revealed its ambition to be among the first UK retailers “to fully adopt and integrate” with AI-powered shopping. The retailer’s products will be “served to customers looking for inspiration on AI platforms” such as Google Gemini and ChatGPT, from later this year. The strategy is being backed with a “significant investment”, part of John Lewis’ broader £800m multi-year transformation programme.
Open in Who Shared Issue with article?

Sainsbury’s issues apology to shopper over facial recognition mix-up

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By Cara Houlton Verified, George Nott Verified
Sainsbury’s has apologised to a customer after they were escorted out of a store over a mix-up with staff and the store’s facial recognition system. Warren Rajah, a 42-year-old tech worker, recently visited the supermarket’s Elephant and Castle shop, and had been shopping when he was confronted by staff and told he had been flagged by the store’s facial recognition system. Rajah claimed he was then escorted out of the store by staff.
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Why Gousto’s Big Secret burger campaign barely made a sizzle

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By George Nott Verified
| buff.ly
“Outrageous!”, “Seriously, how do they get away with it?!”, “WTAAAF?” – just some of the responses meal kit brand Gousto was probably hoping for when it launched its ‘The Big Secret’ burger meal last week. It got… well, not exactly tumbleweed, but not far off. Given the huge waves across the sector made by Joe Wicks’ ‘Killer’ protein bar last year – why only a ripple for Gousto? And is it likely to force the change the company wants?
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