Gerry Brown

target audience: TECH SUPPLIER Publication date: Jul 2023 - Document type: Market Share - Doc  Document number: # EUR149451823 Content Table of Contents (20 pages) Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.

TECH BUYER Jun 2023 - Web Conference Proceeding: Tech Buyer - Doc # EUR150604123 Why Brands Need to Invest in Superior Customer Experience and Customer Success Services: Takeaways from IDC's Customer Experience and Customer Success Forum 2023 Abstract This IDC Web Conference Proceeding discusses key takeaways from IDC's Customer Experience (CX) and Customer Success Forum 2023, which took place on April 25, 2023.

TECH BUYER Mar 2023 - IDC Perspective - Doc # EUR150430623 End-User Perceptions of the Value Delivery of Software Vendor Customer Success Services Abstract This IDC Perspective discusses enterprise perceptions of the value of software applications vendor customer success services. End users appreciate vendors' customer success services, but there are various quality improvement areas that need addressing by vendors.