Is this you? As a journalist, you can create a free Muck Rack account to customize your profile, list your contact preferences, and upload a portfolio of your best work.
Claim your profile
1 Introduction Frontline service work is rife with moments of stress: overflowing queues, angry customers, and unexpected service failures (Zhang et al. 2024). In such situations, employees may cover mistakes, cut corners, and even deflect responsibility as the way to deal with immediate work pressures.
?Mathematical formulae have been encoded as MathML and are displayed in this HTML version using MathJax in order to improve their display. Uncheck the box to turn MathJax off. This feature requires Javascript. Click on a formula to zoom. ABSTRACT Experiencing childhood trauma (that is, neglect/abuse) threatens the cognition, behavior, and well-being of individuals.
As a journalist, you can create a free Muck Rack account to customize your profile, list your contact preferences, and upload a portfolio of your best work.
