Helen Burrowes

The hospitality industry has long faced a dual challenge: attracting new talent while retaining skilled staff in a fast-paced, high-demand environment. With skills shortages continuing to impact hotels, restaurants, and leisure businesses, apprenticeship programmes present a powerful and practical solution. They not only open doors for new entrants but also build a sustainable pipeline of talent for the future.

I had the pleasure of presenting at a wellbeing conference last month, to provide insights into how organisations can create a culture that truly engages with their people. A wellbeing strategy is focused on embedding a culture that enables employees to thrive physically, mentally and emotionally while aligning with the organisational goals. This blog explores the value of a wellbeing strategy and sets out practical steps to integrate this practice into your organisation’s practices and vision.

On 19 June 2026, a new statutory right for employees and other individuals to raise complaints linked with the employer’s use of their data came into force, Data (Use and Access) Act 2025. This places the employer under the obligation to process any data protection complaints.