If you’re a member of a golf club, the chances are 3-1 in favour of you being part of a dysfunctional, stagnant, or at best, slowly evolving organisation, and one which is financially challenged. And hard as it may be to take – you just might be part of the problem. You behave like a customer and not a shareholder or owner, you’re most pressing concerns are the ‘here and now’ – the state of the fairways and greens, the price of the pint, and making sure your subscription doesn’t rise.