Emiliano Introcaso
As seen in:
Holistic Women's Health,
The Toronto Star,
Eventbrite.ca,
International Chamber of Commerce,
Canadian SME
Covers:
Export, Supply Chain, International Business, Trade
Sr. Product Operations Manager @ExportDevCanada and Professor of Supply Chain Management at @SheridanPSB @SheridanCollege - my views - linktr.ee/introcaso
Articles by Emiliano Introcaso
How to manage currency risk before signing your next export contract
Winning an international customer is an important milestone for any Canadian business. But when a sale is priced or paid in a foreign currency, the final value of that transaction can change before the money reaches your account. Foreign exchange (FX) risk arises when a business earns revenue, incurs costs, or enters contracts in a currency other than its operating currency. Exchangerate movements between quoting, contracting and payment can affect revenue, costs, cash flow and profit margins.
Exporting 101: 5 resources to help Canadian businesses grow internationally
When it comes to exporting, diversification matters. Canada is a relatively small domestic market, so many Canadian businesses grow by expanding sales beyond our borders—often starting in the United States. The 2008 financial crisis underscored the risk of relying too heavily on a single market and highlighted the value of a diversified customer base.
Customs brokers in Canada: What exporters need to know
For Canadian exporters, clearing customs has become much more than a paperwork exercise. As tariffs shift, trade rules evolve and border requirements become more complex, even small errors in documentation, product classification, or reporting can lead to costly delays, penalties and supply chain disruptions. That’s why customs brokers are playing an increasingly important role—helping businesses manage compliance, reduce risk and keep goods moving across international borders.
How to build a strong credit management strategy for export success
Selling into new markets can help your business grow, but it can also change how and when you get paid. Working with new buyers and unfamiliar rules often puts pressure on exporters to offer longer payment terms. Together, these changes can make it harder to predict cash flow and spot potential problems early. As export sales grow, even one unpaid invoice can put pressure on working capital.
Why more Canadian businesses should be exporting
If you’re a Canadian business considering global expansion, the first question you’re likely asking is: “Is exporting right for me?” The short answer is yes. Exporting isn’t just about selling beyond Canada’s relatively small domestic market. Done well, international trade helps businesses become more productive, more profitable, more innovative and more resilient over the long term.
How to get your samples through customs duty-free
If you travel internationally for business with samples, exhibits, or demo equipment, the ATA Carnet program can help you clear customs quickly and avoid paying duties and taxes. Whether you’re heading to a sales meeting, a product demonstration, an international trade show, or a business-to-business (B2B) matchmaking mission to boost your exports, an ATA carnet acts like a passport for your goods—allowing temporary, duty‑free entry into participating countries.
Canadian exporter checklist: Qualifying international clients and partners
Due diligence process and risk assessment for global success Due diligence is the process of obtaining reliable information to verify the legitimacy and risk profile of potential clients, suppliers or partners. For Canadian exporters, thorough research is essential to avoid financial, legal, or reputational pitfalls when entering new or international markets. As a Canadian exporter, it’s important to take a few smart steps before jumping in.
Understanding the Canadian Export Reporting System (CERS) for Canadian Exporters
If you’re a Canadian exporter who’s been selling goods to global markets for more than three years, you undoubtedly remember the paper-based export declaration form. The highly detailed document had to be filled out every time your goods left Canada. But the paper reporting process under the Canadian Automated Export Declaration (CAED) system has been phased out. In its place, the Canada Border Services Agency (CBSA) now makes it mandatory to declare most exports electronically.
Ecolabelling in the EU: Why going green is good for business
With so many products on the market, shopping today can be challenging. To stand out, many brands promote themselves as “green,” sustainable and environmentally responsible. But how can consumers trust these claims? The European Commission has implemented the EU Ecolabel to promote products that have a low environmental impact across their entire lifecycle—from the extraction of raw materials and manufacturing to packaging, usage and disposal or recycling—to highlight a product’s sustainability.
How to find a market for your product or service
How Canadian exporters can identify, compare and choose the right international markets? Choosing the right international market is one of the most important—and challenging—decisions you’ll make as an exporter. The right market can accelerate growth, improve profitability and reduce risk. The wrong one can drain time, capital and focus.
Supply chain sustainability: What it is and why it matters for exporters
For Canadian exporters, sustainable supply chains can reduce risks and environmental impacts, while improving their competitiveness in international markets. Export Development Canada (EDC) is committed to supporting Canadian companies on implementing responsible environmental, social and governance (ESG) practices.
Why B2B matchmaking, trade shows and trade missions boost exports
Business-to-business (B2B) matchmaking events and Team Canada trade missions to international markets can accelerate your export growth in four significant ways: They help you find international customers, often giving you market diversification opportunities. They expand your sales in markets you’re already in. They help you find reliable suppliers and partners abroad. They increase your profile—and hopefully, your sales—with potential customers and partners.
How Canadian tariffs on U.S. goods may affect your business in 2026
While Canada has matched the United States (U.S.) and removed tariffs on CUSMA-compliant goods, some key sectors such as steel, aluminium and motor vehicles, still face duties. With the Canada–United States–Mexico Agreement (CUSMA)—known as USMCA in the U.S.—scheduled for renegotiation in July 2026, tariffs continue to squeeze North American economies, contributing to an increasingly volatile trade environment.
Recover duties with the CBSA Duty Drawback Program
Did you know Canadian exporters could be leaving thousands of dollars on the table? If your business imports goods or materials—raw or as finished products—you may be eligible to get back the duties paid on those imports. The Canada Border Services Agency (CBSA) Duty Drawback Program offers a strategic opportunity to improve cash flow, lower production costs and help you stay competitive in global markets.
How to manage FX risk before it impacts your profits
Exporting comes with many challenges, including late payments and shipping delays. But one exporting hazard is often overlooked: Foreign exchange (FX) risk. Here’s how to manage it and protect your profits from currency swings. What’s foreign exchange risk? FX risk, or currency exchange risk, occurs when shifts in currency values affect your costs or profits. If you quote prices, or pay expenses in a foreign currency, you’re vulnerable to this risk.
From student to teacher, how global business training has shaped my rewarding career
As I look back to 2001, the first time I handled an international shipment, and then fast forward to my current position at Export Development Canada helping exporters with their trade-related questions, there are so many things to celebrate. My experience growing professionally and academically Throughout my career I was able to grow in two ways: professionally and academically. As I took my first steps in international business, I realized that having a few years of experience was not enough.
How to diversify your exports beyond the U.S.
For many Canadian exporters, the United States (U.S.) is the natural first step into international markets. Its proximity, familiar business culture and trade agreements, like the Canada-United States-Mexico Agreement (CUSMA) make it an appealing choice.
How to expand your business to new markets
Thinking about expanding your business internationally? If you’re not sure where to start, this primer can set you on the right path. The first step involves building up your own global trade expertise. After all, you wouldn’t dream of running your company without professional legal counsel and accounting experts. The same holds true for international trade proficiency. This article shows you how to start developing those skills.
Understanding rules of origin: An overview for Canadian exporters
With shifting tariffs and growing trade uncertainty, exporters are feeling more pressure than ever to ensure their goods meet rules of origin requirements. These rules can be complex and many businesses either miss out on benefits or face penalties because they don’t fully understand how the rules apply to their products. To help clarify the basics, we spoke with Brian Staples, owner of Trade Facilitation Services (TFS), who’s helped countless exporters avoid costly mistakes.
A guide to international trade terminology
Our four-part series on the benefits of exporting and strategies for success wraps up with a primer on international trade terms. With clear explanations of key trade terminology, you can make informed choices and manage the complexities of global trade. If you work in international trade, it’s easy to get overwhelmed by acronyms and jargon—especially if you’re new to the game. To help you get started, here’s a primer on some of the most common international trade terms.
Doing business in Ecuador: Free trade opens doors for Canadian exporters
On Feb. 4, 2025, Canada and Ecuador concluded negotiations for the Canada-Ecuador Free Trade Agreement (FTA). Once ratified, the agreement will provide Canadian exporters with preferential access to the Ecuadorean market and create a more transparent and stable environment for trade and investment. Rich in natural resources, Ecuador has a growing middle class and an advantageous location on the northwest coast of South America.
How Canadian tariffs on U.S. goods may affect your business in 2025
How Canadian tariffs on U.S. goods may affect your business in 2025 Canadian companies that import goods from the United States (U.S.) will likely pay more for certain raw materials, foods and manufactured products as a result of new tariffs. The Government of Canada has announced countermeasures to be implemented in two phases. 1. As of March 4, 25% tariffs on $30 billion worth of U.S. goods. 2.
Why price localization matters
Exporter’s guide to using price localization to expand into global markets and minimize risks Price localization is when you price your goods and services in a global market’s local currency. This can increase your purchasing power, give you a competitive advantage and help you meet cultural expectations.
Understanding international sales tax
As an exporter, you have no choice: You need to learn the intricacies of taxation outside Canada to succeed in global markets. Sales tax, especially, can vary widely from the rates, inclusions and who collects and remits the proceeds. Understanding the sales tax systems in your target market is essential when doing business outside Canada.
Gen AI Risk Management for Export Businesses: Your Path to Success
Gen AI Risk Management for Export Businesses: Your Path to Success Generative artificial intelligence, commonly referred to as Gen AI, is reshaping the landscape for export businesses. Understanding the potential Gen AI risks and rewards is crucial for companies looking to harness this technology while minimizing potential pitfalls. Here’s how Gen AI can transform your operations and some strategies to mitigate the associated risks. What is Gen AI?
Benefits of supply chain sustainability
With climate change and net zero emissions on the top of everyone’s minds, many companies are looking for ways to reduce their impact on the environment and improve working conditions for their employees. One way to achieve this is by ensuring supply chains are sustainable as your products travel through different markets. At Export Development Canada (EDC), we know that responsible and sustainable business is a proven formula for long-term success.
Strategies for reducing international freight costs
Many Canadian businesses see the possibilities for growth and diversification in markets around the world. As more exporters become aware of the tremendous opportunities in the Indo-Pacific, they’ve begun exploring these markets more seriously. But the cost of shipping goods to distant customers can be a barrier to exporting, especially for small and medium-size enterprises (SME).
Building your business growth plan
If you own a business, you’ve set goals. Maybe there’s a series of benchmarks you’d like to hit or a clear vision of where you’d like to see the business in 10 years. But long-term success is built on short-term tactics and medium-term strategy, as much as drive and vision. How will your business have changed six months from now? What about in a year, or three? If you don’t have clear answers to these questions, it’s time to develop a business growth plan. Why is a business growth plan important?
Rewards & risks of export payment terms
Offering flexible payment terms can give you a competitive edge in your international business, but if you choose the wrong terms, you may increase your risk of payment problems. Understanding the terms you can realistically offer and managing their potential hazards can help you achieve success.
Incoterms 2020: Understanding the Group D and FOB rules
When selling your products internationally, you’ll likely come in contact with many different languages and business cultures. That’s where Incoterms can help. When used correctly in your export contracts, you and your buyer share a universal logistics vocabulary that helps reduce the risk of misunderstandings and potential disputes.
Incoterms 2020: Group C rule explained
This is the third article in a four-part series on Incoterms 2020, the universal trade terms used in global sales contracts to prevent misunderstandings between buyers and sellers. Today, we take a closer look at the Group C rules.
Incoterms 2020: Understanding the FCA rule
This is the second article in a four-part series on Incoterms 2020, the universal trade terms used in sales contracts worldwide to prevent misunderstandings between buyers and sellers. Today, we take a closer look at the free carrier rule. It’s a simple case of how, when, where.
Incoterms 2020: Understanding the Ex Works rule
This is the first article in a four-part series on Incoterms 2020, the universal trade terms used in sales contracts worldwide to prevent misunderstandings between buyers and sellers. Today, we take a closer look at the first of 11 Incoterms: the Ex Works rule. International trade tends to be more complex than domestic trade, so when you’re drafting an export contract, clarity is essential.
Mastering Incoterms 2020 to succeed internationally
Expand your understanding of the 11 universal trade terms used in global sales contracts and how they impact your business operations. Don’t have a MyEDC Account? Thanks for registering. You can join the webinar 15 minutes before it starts. There has been an error. Please try again later.
Why diversity in your supply chain will pay dividends
Adding diverse suppliers to your supply chain will not only make it more robust, you’ll see increased profits, greater levels of customer and employee satisfaction, plus the ability to pivot into new markets. Diversifying your supply chain to add resilience to your business operations is both essential and ongoing.
Trade compliance and supply chain logistics
There’s been so much written about supply chain disruptions in the last few years, it’s hard to imagine a new dimension to add to the pile of woes. Thankfully, container costs have returned to near pre-pandemic levels, and many of the global snags have been untangled. But here’s something you may not know: Trade regulatory activity by customs authorities is on the rise around the world. And this could have a huge impact on your operations and bottom line.
Incoterms 2020: Understanding the Group C rules
Like all of the 11 Incoterms 2020 rules, the four that make up Group C—cost and freight (CFR), cost insurance freight (CIF), carriage paid to (CPT) and cost insurance paid to (CIP)—are designed to eliminate confusion in sales contracts. What these rules have in common is that when they’re used in a contract, the seller is responsible for arranging shipment and paying all costs up to the destination point.
How to edge out the competition in global markets
International markets can be fiercely competitive and the companies that succeed in them are formidable opponents. If you want to get the competitive edge, you’ll need to know as much as possible about your competition and the customers with whom you’re competing. International customer research Finding and qualifying new overseas customers can take a lot of time and resources. That’s why enlisting experts is a good idea.
It’s time to build an export plan
You’ve spoken to your banker, perhaps taken a course on export basics and ticked off all the boxes highlighting that you’re ready to take your business to the next level. It’s time to build an export plan. An export plan is a document that helps you assess the potential benefits and risks to your business when selling internationally. It clearly defines the market you’ll target, your specific sales goals and the overall approach you’ll take to achieve those goals.
Understanding the new Canadian Export Reporting System
If you’re a Canadian exporter who’s been selling goods to global markets for more than three years, you, undoubtedly, remember the paper-based export declaration form. The highly detailed document had to be filled out every time your goods left Canada. But the paper reporting process under the Canadian Automated Export Declaration (CAED) system has been phased out. In its place, the Canadian Export Reporting System (CERS) has made it mandatory to declare all exports electronically.
(WEBINAR) IP strategies: Protecting your intellectual property abroad
Date and time Thu, April 22, 2021 1:00 pm - 2:00 pm ET Location Online You’ve worked hard to create unique products and services that offer your customers real value. Now you want to take your ideas to a foreign market, and maybe ultimately to the world stage. The question is, how can you ensure your company’s ideas, designs and inventions are protected when intellectual property theft is an ever-present threat?
Understanding your intellectual property
Asked to describe your company’s assets and warehouse inventory, machinery, land and buildings would likely be top of mind. But there’s another asset that’s potentially more valuable for the success of your business. It’s called intellectual property. Intellectual property or IP is “intangible” assets that include everything from your brand logo and innovative technology to trade secrets and catchy business slogans designed to set you apart from your competitors.
(FREE WEBINAR) Finding new customers: How to diversify your markets
Date and time Wed, January 20, 2021 1:00 pm - 2:00 pm ET Location Online With travel restrictions and border closures due to the global pandemic, companies are looking for innovative ways to find new customers and connect with existing ones. Presented in partnership with Google, our dynamic webinar, will help you to do just that.
Rewards & risks of export payment terms
In this blog, EDC’s export advisor, Emiliano Introcaso, and account manager, Ryan Oxley, discuss how goods and services exporters can use payment terms to become more competitive with little risk.
Emiliano Introcaso | Posts on EDC.ca
Blog December 18, 2020 Blog October 22, 2020 Blog July 14, 2020 Blog June 22, 2020 Blog May 22, 2020 Blog May 01, 2020 Blog March 06, 2020 Blog January 31, 2020 Blog January 10, 2020 Blog December 11, 2019 Blog October 15, 2019 Blog September 20, 2019 Blog September 11, 2019 Blog August 13, 2019 Blog July 09, 2019 Blog June 21, 2019 Blog April 26, 2019 Blog April 17, 2019 Blog April 17, 2019 Five signs you’re ready to start exporting Getting started with exporting isn’t always easy.
How to find new markets with Market Finder by Google and EDC
As many small- and medium-sized companies found when the pandemic hit, keeping your eggs in one market isn’t all it’s cracked up to be. When your market enters a recession or closes due to an unforeseen event, you’re left scrambling to find new customers. So it’s no wonder that “How can I find new markets?” is one of the top questions we get asked here at EDC’s Export Help Hub.
Incoterms 2020: Understanding the Group D and FOB rules
This is the last blog in a four-part series on Incoterms 2020, the newly released trade terms used in sales contracts worldwide. Today, we take a closer look at four rules pertaining to the delivery of goods. When selling your products internationally, you’ll likely come in contact with many different languages and business cultures. That’s where Incoterms can help.
Incoterms® 2020: Understanding the Group C rules
This is the third in a four-part blog series on Incoterms 2020, the newly released trade terms used in sales contracts worldwide. Today, we take a closer look at the Group C rules. Like all of the 11 Incoterms 2020 rules, the four that make up Group C—cost and freight (CFR), cost insurance freight (CIF), carriage paid to (CPT) and cost insurance paid to (CIP)—are designed to eliminate confusion in sales contracts.
Incoterms® 2020
This is the second in a four-part series on Incoterms® 2020, the newly released trade terms used in sales contracts worldwide. Today, we take a closer look at the Free Carrier rule. (You can read the first blog post on the Ex Works rule here.) It’s a simple case of how, when, where.
COVID-19: Planning for today’s survival and tomorrow’s growth
As the saying goes, “There’s good news and bad news.” The bad news is that we’re in the middle of a pandemic and it’s hitting Canadian companies and global trade hard. For exporters, it can mean skyrocketing risks and plummeting sales as their international customers struggle with the upheavals in their own markets. The good news is that there’s plenty of help available.
Show More
loading
Actions
Is this you?
As a journalist, you can create a free Muck Rack account to customize your profile, list your contact preferences, and upload a portfolio of your best work.Get in touch with Emiliano
Contact Emiliano, search articles and posts on X, monitor coverage, and track replies from one place.
Learn more about Muck Rack