This guest post was written by James Tennant, Founder of Converge - a content amplification platform for B2B businesses. Do you really know how your customers want to pay you? You might think you do. I thought I did, but I was surprised to find out that wasn’t the case. At Converge, we’d been accepting card payments from the beginning because we just assumed that was the de-facto standard these days. Over time, though, customers started asking for Direct Debit.