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Jason Compton

Madison
As seen in: Forbes, CNET, Chicago Tribune, ZDNet, CIO, IT Pro, CRN (U.S.), eWEEK, Healio, PR Week, Primary Care Optometry News and
Writer, tech podcaster, actor, would-be heir to Richard Dawson. madisonshakespeare.org retroadventurers.com thisweekinretro.com
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Collections During a Recession

Collections During a Recession

CUNA Councils — It’s been more than a decade since the throes of the Great Recession, meaning mid-career and even seasoned credit union lenders may lack the hands-on experience of managing lending during an economic downturn-era. Furthermore, in these unprecedented times of pandemic, there are emerging challenges that no one—entry-level, mid-level or seasoned—has experienced before. Lending, and therefore collections, during uncertain and tumultuous economic times must adapt to the situation.
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Cannabis Banking: Operational and Revenue Considerations

Cannabis Banking: Operational and Revenue Considerations

cunacouncils.org — Given the market demand and legalization of cannabis in most US states and territories, not only is it difficult for credit unions to avoid the issue, there is also market opportunity for credit unions willing to tolerate the risk. In this white paper, issues important to both Finance and Operations & Member Experience leaders are explored.
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How Lending Models Are Evolving to Meet the Needs of Fast Growing SaaS Market

How Lending Models Are Evolving to Meet the Needs of Fast Growing SaaS Market

pnc.com — Software as a Service (SaaS) companies took software out of shrink wrapped boxes and put it in the cloud. They've changed everything from how individuals do taxes to how massive supply chain partners work out multi-million dollar global purchases.
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Psychologists Explain How Money Matters Affect the Mind

Psychologists Explain How Money Matters Affect the Mind

sofi.com — In her book The Art of Money, author and therapist Bari Tessler writes, "We conflate it with our identity, our sense of worth, our definitions of success and maturity." The "it" she writes of is money- specifically the concept of "money shame"-but she could easily be writing about sex. In fact, money may actually be a greater taboo than sex today.
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A Visual History of Cash, From Beads to Bitcoin

A Visual History of Cash, From Beads to Bitcoin

sofi.com — How did we get from counting wealth in beads and shells to buying a car with a thumbprint? The nature of money is constantly changing, and the way we earn, store, and spend it changes too. One constant is that money exists to help us move value from point A to point B, without having to haul heavy trade goods around.
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FLOOR UNDER THE FUTURE

FLOOR UNDER THE FUTURE

Chicago Tribune — It looked like the Lakeside Press building was a lost cause. Since R.R. Donnelley & Sons parted company with the once-mighty printing plant at 350 E. Cermak Rd. in 1994, the place lay dormant. Plans to convert it into a retail, entertainment and residential center went nowhere.
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Love the Players, Not the Game

Love the Players, Not the Game

Gaming Industry News — Online gaming communities that serve hundreds of thousands of players are a natural outgrowth of the speed of communication afforded by the Internet and the ever-growing desire of publishers to grab and hold customers by any means necessary, whether for franchise repeats or monthly re-ups in a persistent world. Community development is widely credited in the MMORPG world for keeping players engaged—and paid up—after the allure of the game’s mechanics has faded.
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British Telecom Manages Online Inquiries

British Telecom Manages Online Inquiries

CIO.com — In the old days, British Telecom's corporate library was not a place for the faint of heart. Imagine a large room stuffed with unfiled paper and reports, where everything was checked in and out by hand--and where 10 librarians frantically tried to keep up with the research needs of several hundred British Telecom sales, marketing and strategy professionals.
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Pinball gamely hanging on

Pinball gamely hanging on

Chicago Tribune — The rows of blinking, clanging and silver-ball-bumping games in arcades and local bars largely have disappeared. A generation of gamers thinks the Pinball Wizard is a character from a Harry Potter novel. Yet in Chicago, once the capital of a thriving international pinball business, the game is hanging on.
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Review: Cyberpower Gamer Ultra 6000 SE

Review: Cyberpower Gamer Ultra 6000 SE

CNET — A budget gaming PC, the Cyberpower's Gamer Ultra 6000 SE allocates its admittedly limited resources wisely and will get gamers started on the road to 3D glory.
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Reach out to customers instantly | ZDNet

Reach out to customers instantly | ZDNet

ZDNet — PROBLEM: Sales are brisk, but how do you turn one-time transactions into repeat business? SOLUTION: Get the word out to all your customers with the push of a button, using direct e-mail marketing. The good news: sales are up. the bad news: Once you deliver the goods, you're a memory.
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Collaboration in demand

Collaboration in demand

PR Week — From global holding companies to scrappy independents whose practitioners are learning to wear multiple hats, PR services are increasingly being delivered in closer concert with services from digital, social, and advertising agencies. The real-time global marketplace demands that brands are able to make smarter decisions faster, and rewards those willing to make the additional effort to collaborate across disciplines.
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Are Megamergers Turning a Blind Eye to CRM?

Are Megamergers Turning a Blind Eye to CRM?

CRM Magazine — Lost in the latest wave of megabillion-dollar mergers between companies like AT&T and SBC, and Sears and Kmart, is the evidence that the moves were spurred by a customer-facing strategy. Sears and Kmart have traditionally provided a different class of goods in different retail environments, but sold the merger as a logical step for both the companies and their customers.
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CPUs Enhanced With Security

CPUs Enhanced With Security

CRN (U.S.) — In much the same way complex graphics tasks are pawned off on dedicated chips, a small industry has sprung up in recent years to provide security-enhancement and acceleration ICs, which are built or added in to PCs and network gear to improve performance and reliability.
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Profits, One Customer at a Time

Profits, One Customer at a Time

CRM Magazine — Quarterly profit and loss is ultimately just an abstract aggregate of countless customer interactions. But company performance is bolstered or weakened one customer at a time, which is why it is no surprise that CRM theorists and practitioners often speak of the importance of measuring and acting on the profitability of each individual customer.
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As Consumer Expectations Rise, Brand Loyalties Wane

As Consumer Expectations Rise, Brand Loyalties Wane

MKTGinsight — As Consumer Expectations Rise, Brand Loyalties Wane Consumer expectations continue to rise, and brands are struggling to consistently meet them. The result? Rapidly and dramatically shifting loyalties. This is the main theme of strategy consultancy Brand Keys' 2017 Customer Loyalty Engagement Index. The shift is evident in the results.
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Gaming For Dollars

Gaming For Dollars

PC Gamer — Gaming tournaments were once one-time shots at geek fame and comically large prize checks. Now, press releases tell of tournaments among full-time gaming professionals making a living on endorsements and a steady paycheck, rather than frags and losses. Who's signing those checks, and can you really get paid to play, win, lose, or draw?
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Stand Up Tall

Stand Up Tall

Selling Power — As an enterprise software rep you often find yourself positioned as an expert in solving problems for particular industry verticals. But downsizing and the push for greater sales productivity have created a shift - the vertical you carefully researched and gained experience in over the years is suddenly not your only bailiwick.
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The Impact of Law Schools Accepting the GRE

The Impact of Law Schools Accepting the GRE

specialcounsel.com — It started as a crack, but by now it is safe to say that the LSAT's monopoly on law school admissions testing is broken. The general-purpose postgraduate GRE entrance exam is making inroads and adoption is accelerating. To date, four schools have made the leap to GRE acceptance.
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Avoiding a digital identity crisis

Avoiding a digital identity crisis

Computing — The number of keys on a key ring is arguably a measure of status. Who knows what exotic locations or critical functions may be unlocked by those little pieces of metal?
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Is Linux the Embedded Operating System of the Future?

Is Linux the Embedded Operating System of the Future?

Developer.com — Need an embedded operating system? Get a long notepad and a pot of coffee, because there are literally hundreds to choose from. Custom microkernels, Unix look-alikes ... there's even a couple of embeddable MS-DOS clones out there.
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Down 'n' Dirty

Down 'n' Dirty

eWEEK — When it comes to serving customers, Calif.-based Certive (www.certive.com) knows that seconds count. The ASP is committed to delivering a project workflow and business resource management system to professional services operations that earn their bread making every second a lucrative one. So as the summer of 2000 waned and the startup pondered the problems of not just helping consultants use a piece of workflow software, but manage their business processes better, the goals were clear: design a contact center that guided customers to the best possible assistance in the shortest time possible, through as many channels as possible.
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Amazon, IBM end patent dispute

Amazon, IBM end patent dispute

IT Pro — A long-running legal fight between online retailing giant Amazon.com and technological powerhouse IBM has reached a meek conclusion, as the two companies have reached a settlement agreement.
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Can You Keep a Secret?

Can You Keep a Secret?

eWEEK — On one side are frustrated marketers with a slew of technology for cookie planting, invisible GIFs, and Web log analysis, hoping that the next breakthrough in customer insight will shake revenues out of the doldrums. On the other side is a consumer base growing increasingly edgy about invasions of digital privacy, both perceived and real.
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