Keynote speaker & emcee. NY Times best-selling author. President: marketing & social media customer service consultancy @Convince convinceandconvert.com

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@jaybaer — 261,383 followers, 56,049 tweets

@GrandHyattDFW just a note to say that I stayed with you the last couple days and really enjoyed it. great facility and a fantastic staff. I do 160 nights/year in hotels, and this was a memorable stay. thank you!
Have we forgotten how to create high impact content? Tips on how to do better:  http://candc.ly/2v9UsXN  @MarcusWorkfront #contentstrategy https://t.co/HcddLhwvfY
Please join @adamcb & me today at 3:30 ET for a live video discussion. We're celebrating 300 episodes of the Social Pros #podcast with a smart group of #b2b pros. Click here for the video/reminder:  https://candc.ly/2n1QzCI  https://t.co/Ap2ERAlNvW
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