Jerry Bowles

The dean of art songs left behind a treasure trove of great melodies.

Over the past four decades, complex, large-scale manufacturing processes have been defined, measured, analyzed, refined, improved upon, Six-Sigma-ed, into efficient producers of products that are safe, reliable and profitable. But, there are signs that manufacturers are reaching the limits of quality improvement using only the old methods that reshaped American manufacturing in the 1980s.

( © Juergen Faelchle - shutterstock) It seems like only yesterday when if you thought something was following you your family or friends might think you were a bit paranoid and suggest you see a psychiatrist. Nobody thinks that anymore.