John Quelch
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Articles by John Quelch
China's most successful firms adapt quickly
A robotic arm works at the Haier Qingdao Washing Machine Interconnected Factory in Qingdao, East China's Shandong province, May 12, 2026. [Photo/Xinhua] For the past several years, I have watched Chinese companies operate in an environment that many business leaders elsewhere are also confronting: intensifying competition, changing consumer preferences, pressure on margins and constant uncertainty. Yet one of the most striking features of China's corporate landscape has been one of adaptation.
China's most successful firms adapt quickly
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미국 등지고 베이징·싱가포르로 향하는 천재들
기업 경험이 풍부한 CEO들은 브랜드 자산이 재무제표에 드러나지 않는 회사의 가장 소중한 자산임을 잘 안다. 기업은 수십 년간 꾸준한 성과를 내며 신뢰와 명성, 호의를 쌓아 올린다. 그러나 세상 모든 최고경영자가 알듯, 아무리 강력한 브랜드라도 경쟁사에 의해 무너지는 경우는 드물다. 그보다는 기업 스스로 성공의 발판이 돼 준 고유의 가치를 깎아먹는 선택을 내리면서 브랜드가 약해지는 경우가 훨씬 흔하다. 이런 원칙은 국가에도 똑같이 적용된다. 독립 250주년을 맞이한 미국인들은 이제 자국이 여전히 세계에서 가장 영향력 있는 강대국인지뿐만 아니라, 그 영향력을 지속시킬 수 있는 내적 역량을 유지하고 있는지도 스스로 물어야 한다. 최근 글로벌 여론조사 결과를 보면 미국의 평판이 눈에 띄게 약해졌음을 알 수 있다.
The US built its brand by attracting the world's best and brightest. It must not lose that advantage
Experienced CEOs know that brand equity can be a company's most valuable asset, one that often doesn't appear on the balance sheet. Companies build trust, credibility, and goodwill over decades through consistent performance. But as any chief executive knows, the strongest brands are rarely destroyed by their competitors. More often, brands are weakened by a company's own choices that erode the very qualities that made them successful in the first place. This principle applies to nations as well.
The U.S. built its brand by attracting the world’s best and brightest. It must not lose that advantage
Experienced CEOs know that brand equity can be a company’s most valuable asset, one that often doesn’t appear on the balance sheet. Companies build trust, credibility, and goodwill over decades through consistent performance. But as any chief executive knows, the strongest brands are rarely destroyed by their competitors. More often, brands are weakened by a company’s own choices that erode the very qualities that made them successful in the first place. This principle applies to nations as well.
The U.S. built its brand by attracting the world’s best and brightest. It must not lose that advantage
5 hours ago Bad tactics rarely sink a campaign—what sinks it is skipping the unglamorous work of tracking what’s driving results. Every few months or so, creator marketing—brands partnering with creators to build credibility, reach new audiences, and drive action—goes through a familiar reset. A new tactic …
Cultivating talent that machines can't match
LI MIN/CHINA DAILY How do we identify talent? For generations, standardized tests were the answer. They helped universities find promising students, employers recruit capable graduates, and individuals demonstrate academic achievement regardless of their background. Now, artificial intelligence is shaking up those assumptions. Students can ask AI to solve complex equations, write computer code, summarize academic papers, or draft essays in seconds.
How trade policy shapes consumer outcomes in US
CAI MENG/CHINA DAILY In recent years, the United States has placed increasing emphasis on trade policies that prioritize national security, supply chain resilience and economic growth. In an era of global volatility and technological rivalry, these may be real and relevant policy objectives. However, it is equally, if not more, important to consider how such measures affect markets and, ultimately, the daily lives of US consumers.
Time for new approaches to optimize our elders
Longer lifespans call for rejig of institutions, policy Seniors learn to use smartphones under the guidance of workers at a care center in Jinhua, Zhejiang province, on Oct 23, 2026. (SHI BUFA / FOR CHINA DAILY) Across much of the world, societies are aging at an unprecedented pace. Rising life expectancies, one of humanity’s great achievements, have gradually led to mismatch in institutional frameworks designed for a very different era.
China’s trajectory toward higher-quality, innovation-led growth remains intact
A visitor walks past robots displayed at a humanoid robot innovation center in Wuhan East Lake High-tech Development Zone, also known as the optics valley of China, in Wuhan, central China's Hubei Province, Dec. 4, 2025. (Xinhua/Xiao Yijiu) As China enters the first year of its 15th Five-Year Plan period (2026–30), it does so against a backdrop of heightened global uncertainty.
Communication over confrontation
Starmer’s visit reflects China-UK desire to arrest drift and tension in bilateral relations United Kingdom Prime Minister Keir Starmer’s visit to China is not just a routine diplomatic gesture, but a politically consequential move in a less forgiving international environment. Enabled in part by the UK’s recent approval of the new Chinese embassy in London, the visit is the first by a British prime minister since Theresa May in 2018.
Calls for China to consume better, rather than more
As China advances high-quality development and cultivates new quality productive forces, some Western commentators and policymakers have urged the nation to rely more on domestic consumption to sustain growth rather than over-dependence on exports. Yet the general call for more consumption is inadequate. The challenge before China is not simply to consume more, but to consume better.
Wartime ties offer guide for Sino-US relationship
Beijing, Washington must re-tread path of amity As this year marks the 80th anniversary of the Allied victory in World War II, we are reminded of the extraordinary moments of courage and cooperation that defined the war’s closing chapters. In 1941, months before the United States formally entered the war, a group of US volunteer pilots known as the Flying Tigers took to the skies over China to help resist Japanese aggression.
Why stable China-US trade matters more than ever
In a time of rising global economic uncertainty and geopolitical fragmentation, the trade relationship between China and the United States remains one of the world's most consequential. Despite current tensions, it is critical to recognise that economic cooperation between the world's two largest economies is not just a bilateral matter — it is a stabilising force with global implications.
China remains a vital market, manufacturing base for many US firms: US economist
John Quelch Photo: Courtesy of John Quelch China-US trade relations have historically been mutually beneficial. While China runs a trade surplus in goods, the US maintains a sizable surplus in services and benefits from substantial returns on its investments in China. Trade balances, however, are often oversimplified metrics for evaluating the health of this complex relationship. Economic cooperation between the US and China underpins global stability.
Combating China is the real enemy, MSM saturation messaging
Over many months now, when talking to relatives, friends, acquaintances and strangers about the current, parlous state of geo-politics and how the world is moving ever closer to world war, and a possible, uncontrolled nuclear conflagration, the retort I often receive develops something along the following lines: Yes, we know the U.S. is a war-like country and a danger to world peace but, dont you think Australia needs to throw its lot in with them militarily, in order to counter the even more...
Our planet is on the cusp of the third world war
A re-energised peace movement is urgently required. To date, at least $100 billion dollars in armaments has been committed by the US and its NATO allies to press for the continuation of the war in Ukraine. A war initiated through an illegal Russian invasion in February 2022, but a war whose fires are being stoked, because now its perceived to be in the USs and NATOs, long-term, strategic interests.
What have the Chinese ever done to you?
So, you want to go to war with the Americans, Aussie? What have the Chinese ever done to you? Have you forgotten? They were our willing ally during WW1 and 2 Not our enemy! Bravely supporting Australian prisoners of war on the Burma Railway Keeping many from starvation & death What have the Chinese ever done to you Aussie? That you hate them so much you want to see them destroyed Have you forgotten? Like us Aussies, they too, fought the Japanese.
'Wild West' tariff threats challenge and chance
Almost all economists agree that a global trade war is a losing game for all, and will disrupt supply chains, inflate prices, defy the principles of comparative advantage and challenge World Trade Organization rules. Yet United States President Donald Trump sees tariffs not as an economic risk, but as a strategic tool — one he is prepared to use again. His latest tariff proposal, if implemented, will undoubtedly strain trade relations, but it also presents an opportunity for China.
Why American Students Should Consider Studying in China
By John Quelch Students of Muscatine High School take classes atShijiazhuangForeignLanguageSchoolat Shijiazhuang Foreign Language School in Shijiazhuang, north China's Hebei province, April 20, 2024.. (PHOTO: XINHUA) One possible avenue for improving relations between China and the U.S. is through the exchange of students.
Former ADF major says military industrial complex ‘keeps us chained to the past’
The spirits of 40 feisty anti-AUKUS, anti-nuclear protesters were not dampened by old, wet and windy weather as they gathered for their monthly protest outside Minister for Defence Richard Marles’ office on June 28. New Winderemere ward councillor Sarah Hathway from Socialist Alliance, who had just been sworn into office, also came by to show her support.
The First 90 Hours: What New CEOs Should—and Shouldn't—do To Set The Right Tone - Forbes India
When you enter an organization as its new leader, forget about plotting out the first 90 days. Focus on the first 90 hours. Why are those initial hours on the job so important? Because you don’t get a second chance to make a first impression. If you don’t get the first 90 hours right, the remaining 10 weeks won’t make up for any ground that gets lost. When Michael Watkins published his best-selling book The First 90 Days 20 years ago, the world was a kinder, gentler, and slower place.
What have the Chinese ever done to you?
Have you forgotten? They were our willing ally during WWI and II Not our enemy! Bravely supporting Australian prisoners of war on the Burma Railway Keeping many from starvation & death. What have the Chinese ever done to you Aussie? That you hate them so much you want to see them destroyed Have you forgotten? Like us Aussies, they too, fought the Japanese.
What have the Chinese ever done to you?
So, you want to go to war with the Americans, Aussie? What have the Chinese ever done to you? Have you forgotten? They were our willing ally during WW1 and 2 Not our enemy! Bravely supporting Australian prisoners of war on the Burma Railway Keeping many from starvation & death What have the Chinese ever done to you Aussie? That you hate them so much you want to see them destroyed Have you forgotten? Like us Aussies, they too, fought the Japanese.
Anti-war protesters keep up the pressure on Richard Marles
Anti-AUKUS protesters rallied for the third consecutive month, on April 28, outside the Minister for War’s electorate office. Many cars honked in support as workers headed home for the weekend. Retired Lt Col Lance Collins, a former second in charge of the Australian Army Intelligence Division, addressed the protest about Australian ties to empire and how that dependence had grown in recent decades with the military becoming significantly integrated into the US war machine.
The First 90 Hours: What New CEOs Should-and Shouldn't-Do to Set the Right Tone
When you enter an organization as its new leader, forget about plotting out the first 90 days. Focus on the first 90 hours. Why are those initial hours on the job so important? Because you don’t get a second chance to make a first impression. If you don’t get the first 90 hours right, the remaining 10 weeks won’t make up for any ground that gets lost. When Michael Watkins published his best-selling book The First 90 Days 20 years ago, the world was a kinder, gentler, and slower place.
Anti-war protesters take their message to Richard Marles
A protest against the AUKUS nuclear submarine deal outside the office of Minister for Defence Richard Marles on March 24 attracted 30 people. It was the second such protest this year, organised by the Independent & Peaceful Australia Network (IPAN). Geelong and Victoria south-west. Protestors chanted “Earth care not warfare”, “No nuclear subs”, “No AUKUS” and “No War on China”.
How Leaders Should Leave
Even the most loyal, long-serving employee may consider resigning from a job once or twice in a career in order to reboot or get ahead. Large organizations can offer more lateral opportunities to further your development, but the higher up the executive pyramid you climb, the tougher it can be to compete for advancement. With the career clock ticking, moving on may be the best option to grow. Of course, not every resignation will go smoothly.
Combating 'China is the real enemy', MSM saturation messaging Original
Published: 12:41, March 12, 2023 PDF View Revert PDF View Combating 'China is the real enemy', MSM saturation messaging By John Quelch Over many months now, when talking to relatives, friends, acquaintances and strangers about the current, parlous state of geo-politics and how the world is moving ever closer to world war, and a possible, uncontrolled nuclear conflagration, the retort I often receive develops something along the following lines: “Yes, we know the US is a war-like country and a...
Combating ‘China is the real enemy’, MSM saturation messaging
Over many months now, when talking to relatives, friends, acquaintances and strangers about the current, parlous state of geo-politics and how the world is moving ever closer to world war, and a possible, uncontrolled nuclear conflagration, the retort I often receive develops something along the following lines: “Yes, we know the U.S. is a war-like country and a danger to world peace but, don’t you think Australia needs to throw its lot in with them militarily, in order to counter the even...
Protesters tell Richard Marles to scrap AUKUS
Protesters gathered outside Minister for Defence Richard Marles’ electorate office to protest the AUKUS pact on February 24. The action was organised by No AUKUS Victoria Coalition and Independent and Peaceful Australia Network Geelong & South West Regional Victoria. The first mission of AUKUS, , signed on November 2021, is to help Australia acquire nuclear-powered submarines for the Royal Australian Navy. What the rally lacked in numbers, it more than made up for in energy with lots of chanting.
Our planet is on the cusp of the third world war
A re-energised peace movement is urgently required. To date, at least $100 billion dollars in armaments has been committed by the US and its NATO allies to press for the continuation of the war in Ukraine. A war initiated through an illegal Russian invasion in February 2022, but a war whose fires are being stoked, because now it’s perceived to be in the US’s and NATO’s, long-term, strategic interests.
True to her word, Elizabeth II remained devoted to “the service of our great imperial family” | Opinion Original
Queen Elizabeth II was the undisputed chief executive of “The Firm,” as the British monarchy is often characterized, for a record-breaking 70 years. (Queen Victoria, her great-great grandmother, reigned for 64. Only Louis XIV of France reigned longer, for 72 years). Her continuity of service and cumulative experience sustained the monarchy through many ups and downs, both political and familial.
U.S. and European Union must face China economic issue together | Commentary
President Donald Trump’s clumsy trade policies have not only exacerbated tensions with China with little or no benefit to the American consumer, they have also aggravated the European Union (EU) — our most important ally in pressuring China for economic reforms that level the playing field for foreign competitors.
Pfizer’s vaccine maximizes profit, not the greater good | Column
Pfizer just inked a second deal with the federal government to supply an additional 100 million doses of its mRNA COVID-19 vaccine by July 2021. This is on top of Pfizer’s earlier deal for 100 million doses, currently being shipped. At around $20 per dose, Pfizer shareholders will do nicely, and the Pfizer CEO cashed in $5.6 million in stock at the time of the FDA’s emergency use authorization.
There’s a right way and wrong way to get people vaccinated. Let’s do it the right way | Opinion
Getty Images Despite all the scientific evidence, vaccine resistance is on the rise, fueled by isolated but well-publicized cases of adverse side effects and abundant conspiracy theories on social media. Institutions, experts and drug companies are not trusted as they used to be. Mixed messages, contradictory advice from government officials and frequent changes in guidance from Washington on how to prevent COVID-19 have further fueled skepticism.
Biden’s new China policy will be ‘resist but repair’ | Column
Joe Biden’s election is bad news for China. First, it represents a triumph for the democratic process and the orderly transition of power in a democracy. Second, it represents a reassertion of core American values of integrity, respect and inclusion and a repudiation of lies and division. Third, it means the United States will no longer go it alone but re-engage with its natural allies in Asia and Europe to find common ground on global issues.
Is Zoom good for your health? | Commentary
Our friend Bob is a client services manager for an investment firm. Pre-COVID-19, he made five calls a day, driving about 75 miles to visit clients in their offices. He’d stop two or three times at Starbucks in between calls. Post-COVID-19, he is calling seven clients per day via Zoom. He’s sleeping better because he’s dropped the four or five coffees. By not driving, he’s saving gas and is less stressed and he has time to jog every day. Bob’s happy.
COVID-19 shows it’s time for businesses to make community health their business | Opinion
Businesses should embrace broad community health as an economic imperative. Getty Images Early images of Florida beaches flooded with Spring Breakers was reminiscent of scenes from the 1975 film “ Jaws,” when Mayor Larry Vaughn kept local beaches open for Fourth of July celebrations despite knowing that a man-eating shark swam in their beach waters. “We depend on the summer people here for our very lives,” he says.
The next pandemic? A mental health crisis. | Opinion
By John Quelch and Carin-Isabel Knoop Special to the Sun Sentinel | Apr 20, 2020 | 10:14 AM The human cost of a second wave of the virus will pale in comparison to the mental health pandemic that will occur if we wait too long, write co-authors of the book, "Compassionate Management of Mental Health in the Modern Workplace".(Patrik Giardino/DigitalVision via Getty Images) Public health is not just about curing diseases. It’s about mental health as well.
7 leadership principles for managing in the time of coronavirus
In a time of crisis like the coronavirus pandemic, workers, friends and family will look to leaders for guidance and reassurance - so what does a good leader look like? From being compassionate with your colleagues to strong communication, these seven distinct qualities are key to survival. I want to share with you my 7 Cs for coronavirus survival if you’re a manager or a leader. This message is also available on video. 1. Calm.
7 Leadership Principles for Managing in the Time of Coronavirus
I want to share with you my 7 Cs for coronavirus survival if you’re a manager or a leader. This message is also available on video. Calm. Your folks, your employees, your customers, your suppliers, are going to be looking to you as a leader to project a sense of calm through this difficult, uncertain situation. Confidence. You have to be calm, but not still-water calm.
Coronavirus - Working Knowledge - Harvard Business School
17 Mar 2020 Cold Call Podcast Is There a Winner in Huawei’s Digital Cold War with the US? Against the backdrop of his case study, “Huawei: A Global Tech Giant in the Crossfire of a Digital Cold War,” Harvard Business School professor Bill Kirby discusses Huawei’s entrepreneurial start, where the tech giant is headed in the future, US-China relations, and the Chinese government’s response to the coronavirus. Open for comment; Comment(s) posted. Read the Transcript
Herberts have generously invested in UM’s business school. The community will reap the dividends | Opinion
The University of Miami has named its business school after donors Allan and Patti Herbert. University of Miami We are celebrating the new name of the University of Miami Patti and Allan Herbert Business School, honoring two business school alumni who generously have given the university more than $100 million over the years.
If you want to win the next Super Bowl, make mental health a priority for your team
The football field, like any other workplace, can be grounds for stressors and toxic behaviors. Bring in the competitive aspect of a professional sport and the effects are multiplied. Now that the Super Bowl is over, as clubs prepare to renew contracts or bring in new top talent, they also need to think about how they can help their players succeed. These conversations should not be limited to physical training or monetary incentives – they need to incorporate mental well-being.
If we confront mental illness in the workplace, we can remove the stigma
It’s likely that the New Year’s resolutions we made a few weeks ago are mostly self-centered — lose weight, drink less, travel more — the kind we rarely achieve. At work, resolutions often revolve around our productivity — more focus, new skills and less wasted time on routine tasks. Take a different tack for 2019. Resolve to become your own Chief Mental Health Officer, a process that starts with yourself, but really focuses on others. There is a lot of emotional pain in the world these days.
Buyer’s Remorse During Open Enrollment: Why Choosing Health Insurance is More Difficult Than People Recognize
Once a year, Americans are asked to choose health insurance for the upcoming year. For traditional employees, this may mean reviewing and selecting from two or three company-sponsored plans. But, for others, Open Enrollment represents a confusing set of options. The healthcare system is becoming increasingly complex and difficult for consumers to navigate. Understanding the benefits of health plans is a time-consuming and stressful process.
Is Trump really pushing back against China’s quest for world leadership?
The 90-day economic agreement with China on Saturday is causing havoc with the stock market, but it just basically kicks the can down the road. It is a trivial gesture in what will be a long war for world leadership on several fronts — economic, cultural and military. As a director of Reebok in the 1990s, I voted to move production of simple sneakers to China. Korea would continue making the complicated ones.
Mobile apps: Possibilities and pitfalls for location-based marketing
It is misleading to think that online retail is the future. As more and more people go online, they still tend to seek out information, connections, and activities that are close to them, reading news related to their community or country, participate in social networks, and buy from local and domestic retailers.
We Need More 'Chief Mental Health Officers.' Here's How to Become One.
Photo: 10'000 Hours | Getty Images Photo: 10'000 Hours | Getty Images Photo: 10'000 Hours | Getty Images We Need More 'Chief Mental Health Officers.' Here's How to Become One. It feels like mental health, which has historically been a closed-door conversation, is now in the open. It's a buzzword in news and social media, propelled in part by famous personalities whose struggles are increasingly in the public eye.
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