John Sabino on Muck Rack

John Sabino

(He/Him)
New Jersey, South Carolina
As seen in: Yahoo Finance, Fast Company, Flipboard, VMware Blogs, Computerworld, LINKS Magazine, Fast Company Middle East, Fast Company Mexico
Covers:  Golf, travel
Proud parent, golf enthusiast and golf writer, birdied 12th hole at Augusta, cancer survivor

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John Sabino’s Biography

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Freelance golf writer, historian and author. I travel extensively for golf and like to discover new and interesting golf courses

John Sabino’s Journalist Portfolio

How to Play the Top 100 Golf Courses, From a Guy Who's Actually Done It - LINKS Magazine

How to Play the Top 100 Golf Courses, From a Guy Who's Actually Done It - LINKS Magazine

Golfers are quick to offer advice. There are books on breaking par, winning touraments, and gaining access to…

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Playing the Top 100 Golf Courses in The World

Playing the Top 100 Golf Courses in The World

Having played the top 100 courses in the world I now have a new quest. To survive cancer and continue my golf…

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How to Play the World's Most Exclusive Golf Clubs: A Journey through Pine Valley, Royal Melbourne...

How to Play the World's Most Exclusive Golf Clubs: A Journey through Pine Valley, Royal Melbourne...

How to Play the World's Most Exclusive Golf Clubs: A Journey through Pine Valley, Royal Melbourne, Augusta, M…

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Ralph Kennedy : A Great Collector of Golf Courses

Ralph Kennedy : A Great Collector of Golf Courses

chronicles the previously untold story of Ralph Kennedy, a golf amateur whose love of the game set him on par…

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The best methods for getting the world's toughest tee times

The best methods for getting the world's toughest tee times

If it's good enough for Augusta National, it's good enough for you. How to gain access to private clubs throu…

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The Augusta Principles: Timeless Business Lessons from the World's Premier Golf Club

The Augusta Principles: Timeless Business Lessons from the World's Premier Golf Club

The Augusta Principles: Timeless Business Lessons from the World's Premier Golf Club [Sabino, John] What …

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Articles

Why predictable AI will finally fix customer experience

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By John Sabino
| Fast Company Verified
For years, the customer experience playbook has been treated like a technology problem. Add another tool. Deploy another bot. Automate another workflow. And yet here we are, heading into 2026 with customer satisfaction in freefall. Forrester’s 2025 CX Index shows scores hitting a new low for the fourth consecutive year. This isn’t a failure of ambition or innovation. It’s a failure of how we define success. Leaders have been optimizing for activity instead of outcomes.
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The key to better banking customer journeys  | DeviceDaily.com

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By John Sabino
| devicedaily.com
The key to better banking customer journeys May 05, 2025 For years, banks have known their customer experience needs to catch up to the digital expectations set by tech and retail giants. Now, with AI dominating the boardroom agenda, the temptation is to bolt on yet another tool and call it transformation. But real progress doesn’t come from piling on more tools—it comes from using AI to intelligently orchestrate smarter, more connected customer journeys.
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The key to better banking customer journeys

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By John Sabino
| Fast Company Verified
The Fast Company Impact Council is an invitation-only membership community of leaders, experts, executives, and entrepreneurs who share their insights with our audience. Members pay annual dues for access to peer learning, thought leadership opportunities, events and more. For years, banks have known their customer experience needs to catch up to the digital expectations set by tech and retail giants.
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What was your first job as a journalist?

blog writer

Have you ever used a typewriter?

yes, 30 years ago

How is social media changing news?

It's dumbing it down into small nonsensical items for click bait
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