Author of #OvercomingFakeTalk and founder and president of DialogueWORKS, Inc. I focus on helping people talk about what really matters most.

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@JohnRStoker — 8,797 followers, 4,271 tweets

Effective leaders know how to manage the negative feelings of others and not let them get the best of them or the situation. If you need help in this area, come to my free webinar on EQ
Restoring rationality in a negative emotional reaction is dependent on your ability to know how to defuse another’s defensiveness. #EmotionalIntelligence is key to communication. Join the free DialogueWORKS REAL EQ Webinar on April 5th.
Defusing emotion is the key to resolving any conflict. Learn how on my upcoming webinar on #emotional intelligence on April 5th.
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