Despite a healthy budget spent on leadership development each year, we continue to see Gallup polls that identify approximately one-half of the workforce as “not engaged.” Worse, an additional 16.5% are “actively disengaged.” Read about some of the more universal soft skills and how they can help your employees — and in the long run, your company — by boosting morale and improving productivity. As a leader, it falls to you to determine who on your team does each job.
