Kevin Westerling

By Kevin Westerling, @KevinOnWater Every year, drinking water utilities across the U.S. publish Consumer Confidence Reports (CCRs), the federally required reports designed to inform customers about the quality of their drinking water. While utilities have generally succeeded in meeting regulatory requirements, communicating that information in a clear, accessible, and engaging way has proven more challenging.

By Kevin Westerling, @KevinOnWater A discovery at ACE26 offers practical ideas for attracting, developing, and retaining the next generation of water professionals. One of my favorite parts of attending industry conferences is stumbling across something I wasn't looking for. That happened recently at AWWA's ACE26, where I came across Ten Steps to Building a 21st Century Water Workforce. Presented in poster format, it wasn't promoting a new technology or showcasing the latest treatment innovation.

Get the best of Water Online delivered straight to your Inbox! From The Editor | June 12, 2026 By Kevin Westerling, @KevinOnWater What to expect, where to focus, and how to get the most from AWWA’s flagship water event. The American Water Works Association’s Annual Conference & Exposition (ACE26) returns June 21–24, 2026, in Washington, D.C., bringing together one of the largest gatherings of water professionals. For first-time attendees, ACE can feel enormous.