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Articles by Kiley Mutschler
3 Ways to Facilitate Team Development
What does it mean when we talk about team development? To develop means to grow, or cause to grow and become more mature or advanced. Whether working with an individual or a team, you are aiming towards the same outcome as defined; creating growth, maturity, cohesiveness and potentially career advancement. Team development is an important area to spend your time and invest in your people.
A Time for Reflection
Kiley Mutschler, a regional manager with Active Wellness, shares the importance of reflection before heading into the new year. Reflection is a powerful tool to have in your wheelhouse. In fact, you likely participate in some form of reflective thinking more than you realize. Subconsciously or consciously, we tend to spend a fair amount of time reflecting on most of our decisions and our experiences.
How to Lead and Serve your Gen Z Team Members
Kiley Mutschler, a regional manager with Active Wellness, shares advice on how to lead and serve Gen Z team members. In your role as a manager, you have to be adaptable to lead and serve your team both collectively and individually. Being able to identify the strengths, weaknesses and areas of opportunity for growth are a large part of your role. In doing so, you will have to be open to managing your team differently based on many factors but here we’re looking specifically at generational needs.
How to Leverage Research and Data to Connect People to Movement
Kiley Mutschler, a regional manager with Active Wellness, shares how to leverage research and data to connect people to movement. Based
Combatting the Loneliness Epidemic with Human Connection
Kiley Mutschler, a regional manager with Active Wellness, shares insights for health club owners on combatting the loneliness epidemic. With the country suffering from a loneliness epidemic, how can we do our part to bridge the gap and help drive better health outcomes for our team, members and community? The loneliness epidemic has not only a mental health impact but a physical health impact as well, leading to premature death, higher rates of heart disease, stroke and dementia.
Develop Your People: Create Career Opportunities for Employees
Kiley Mutschler, a regional manager with Active Wellness, shares three ways health club leaders can create career opportunities for employees. By definition, a job is something someone assigns to you; a task you complete to earn money. A career is something you create and usually includes training, mentoring and on-going education. Ideally, careers should align with your passion and/or your purpose.
Making the Most of Industry Events
Kiley Mutschler, a regional manager with Active Wellness, shares tips on how to make the most of industry events. In-person events bring a multitude of positives and possibilities. With IHRSA on the horizon and everyone excited to connect with peers and reignite the passion for the industry, it can be easy to overlook some of the other benefits of these in-person events. The opportunity to learn, develop and try new things are endless and should be a top priority too.
Community Partnerships and Giving Back
Kiley Mutschler, a regional manager with Active Wellness, shares examples of community partnerships, how they benefit your club and member experience, and add value to your team. Health clubs are an integral part of building healthy communities. If our role as operators is to improve our members’ quality of lives through programs and services, we need to look at community.
Meeting the Well-Being Needs of Employees
Kiley Mutschler, a regional manager with Active Wellness, shares a few ways to ensure you are meeting the well-being needs of your employees. In the health club industry, we remain very outwardly focused on helping our member’s live healthier and happier lives through the different modalities we offer in our clubs.
The ROI from Networking and In-Person Events
Kiley Mutschler, a regional manager with Active Wellness, shares about the return on investment (ROI) from networking and in-person events. Employee engagement requires development and growth. Development and growth require investing in continuing education opportunities to give you the opportunity to learn. We now again have the chance to provide these invaluable in-person experiences to our teams through conferences, tradeshows and other industry events.
Decrease Turnover With Working Interviews
Adam Arnett, the CEO of Element Personal Training, shares how to decrease turnover rates by implementing working interviews. According to recent reports published in IHRSA, the average yearly turnover rate for a personal training (PT) staff is 80%. To put that into perspective, if your organization has 100 trainers, you will have to replace 80 trainers every year.
Mental Health Awareness Month Resources
Mental Health Awareness Month resources for you, your gym and your employees. May is Mental Health Awareness Month, with the goal to raise awareness about the importance of mental health. Nearly one in five Americans live with a mental illness, according to the . Gyms play an important role in the mental health of their communities. According to the Move Your Mental Health Report by the John W.
Tools to Strengthen Employee Engagement
Previously, Kiley Mutschler, a regional manager with Active Wellness, shared recommendations to support an engaging and interactive hiring experience, and the three C’s of onboarding new employees. In this article, she shares tools to help strengthen employee engagement, experience and performance.
Best Practices for Onboarding New Employees
Previously, Kiley Mutschler, a regional manager with Active Wellness, shared recommendations to support an engaging and interactive hiring experience. In this article, she dives into the three C’s of onboarding new employees. The onboarding process is perhaps the most critical part of the employee experience and without a doubt a driver in their overall success with the health club.
Creating an Engaging and Interactive Hiring Experience
Kiley Mutschler, a regional manager with Active Wellness, shares recommendations to support an engaging and interactive hiring experience for health clubs. Hiring is a critical part of a leader’s role, so it is essential to have strong hiring processes in place for your clubs in order to be successful.
5 Ways to Inspire a Lifetime of Movement for Kids
Erin Lotta December 1, 2021 Inspiring movement for kids is simply based around getting them to buy in. We all need a reason to be motivated to workout. The key is to teach them to love the process and not just try to reach a goal. The reason to exercise needs to be intrinsic to make it sustainable. We want to inspire a lifetime of movement and health from a young age so it becomes not just a habit but a tool they can use. It’s imperative to make fitness a positive experience children look forward to.
Community and Connection Equals Togetherness
Kiley Mutschler November 23, 2021 Kiley Mutschler, a regional manager with Active Wellness, shares how to use the B.L.E.S.S Method to build up community and connection within your team this holiday season. It’s no surprise the No. 1 indicator of someone’s overall well-being is directly related to their relationships and connectedness to others. Not money, not the house or the car we drive, nor the climate we live in can influence us in such a positive way as our social connection to others.
Staff Loyalty and Appreciation: The Who and Why
Kiley Mutschler, a regional manager with Active Wellness, shares simple and practical ways to promote staff loyalty and appreciation. To be happy at work, you do not have to hold a fascinating job that represents the pinnacle of your educational achievement or the most prestigious use of your “potential,” and you do not have to make a lot of money.
Continuing Education Opportunities and Certifications
Kiley Mutschler September 8, 2021 In an industry that is ever changing, it is important that your teams are keeping up with continuing education opportunities and even exploring what new certifications are available. Continuous learning is a concept in which you are always working to enhance skills, develop professionally and to expand your knowledge. Not only is this a value to your employee’s career development but to your organization as well.
Intuitive Eating: A New Approach to Health Club Membership Retention
Erin Lotta July 7, 2021 What is intuitive eating and how might it be the revolutionary approach to improving gym membership retention? It’s very clear people have a hard time sticking to diets and meal plans because if they did, there would never be a need for resolutions. This is the reason people are talking about intuitive eating.
Effective Communication - How to Enhance Communication with Your Team
Enhance communication among your team and fitness organization with these tips. In order to create a great team, you need great leadership and great leadership requires great communication. By creating a space where communication flows, not just top down but in all directions, you will have a more engaged team leading to higher productivity, results and revenue.
Increase Show Rate: 2 New Lead Strategies
How to increase show rate at your health club with two new lead strategies. We’ve all had this happen before – You have a great conversation with a new lead and successfully booked them into your free trial. The new lead then no shows on the day they are scheduled to come in. If this is a trend in your fitness facility it is time to look at why this might be happening and how to fix it fast.
Welcoming Employees Back: Key Aspects to Remember
As restrictions continue to lift and more facilities are able to reopen with increased capacity and services, not only are you welcoming your members back but you are welcoming back the most important part of your business, your employees and team members. To deliver great customer service = you must deliver a great internal employee service. Here are some key aspects to remember when welcoming your employees back: Define the Role and Discuss Expectations Has the job they are returning to changed?
Summer Engagement Strategies for Gyms and Health Clubs
Facilitate what your gym and health club members are already wanting to do during seasonal months with three summer engagement strategies. Temperatures rise. Member usage drops. Add in a spring season where vaccine distribution keeps ramping up and more things are opening back up – you are in competition for the time and desire of your members. So how do you win the battle and keep your members engaged throughout the summer? Don’t overthink it.
How to Recognize Leadership Potential in Your Team
To recognize leadership potential in your team, you need to first ask yourself how you define leadership. Simply, leadership is defined as leading a group of people or an organization. However, most people define leaders with certain characteristics and/or qualities that really distinguish them from others. Words commonly used to describe leaders include: Integrity Passion Focus Motivating Positive influence Ability to communicate clearly How do you define leadership in your organization?
Webinar: How Gyms Are Cutting $50,000+ in Annual Overhead in One Month
NetGym April 13, 2021 While gyms and studios are forced to adapt to the new reality of the hybrid fitness model, top of mind is also cutting costs, hiring high quality instructors, and providing the best in-class or digital group fitness experience. The ability to scale resources, survive financially, and ensure everyone’s health and safety is critical. Unfortunately, there remains manual business processes that are limiting accelerated growth potential: subbing and teacher communication.
Incorporating ACSM Top Fitness Trends of 2021
According to the ACSM Top Fitness Trends for 2021, some new trends emerged in the Top 10 list. You likely have a roadmap for 2021, but it is not too late to add in some additional programming to meet the needs of your members and stay current with the trends in the industry.
Webinar: Increase Monthly Revenue by Up to 50% in 2021
Balanced Habits February 23, 2021 This webinar’s focus is to present factual and real-time current and future programs deemed “Essential Business Practices” within fitness clubs that currently offer, or strive to offer, medical and wellness services. In this webinar you will learn: -What type of medical and wellness services qualify fitness centers to remain open as essential businesses.
Coping Strategies for Leaders in 2021
Kiley Mutschler shares five simple coping strategies to help leaders stay resilient, keep a clear mind and an open heart in 2021. As a leader, you are the role model for so many, including your team. In order to bring your best each day, it is important you are taking care of yourself and coping with the challenges this year has brought. Take this time to pause and instead of hoping for things to go back to normal, view this as an opportunity to bounce forward through adversity.
Practicing Gratitude in Leadership
In this special Thanksgiving column, Kiley Mutschler shares examples of what practicing gratitude with your team and members can look like. While 2020 has been far from “perfect,” there is still plenty to be grateful for. When we implement this simple practice in our lives, we not only improve our mental well-being, but the well-being of those around us. Gratitude: the quality of being thankful; readiness to show appreciation for and to return kindness.
Why You Should Apply to Be an IHRSA Rising Star
The IHRSA Rising Stars initiative is back for the fourth year, and we're looking for the next crop of young and talented fitness industry professionals. Marianne Aiello September 05, 2019 Since 2017, the “IHRSA Rising Stars” initiative has been recognizing individuals 35 years old or younger who have made a significant impact on their business and/or the global fitness industry.
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