Kim Kim Oon on Muck Rack

Kim Kim Oon

As seen in: HuffPost, Accenture
Is this you? As a journalist, you can create a free Muck Rack account to customize your profile, list your contact preferences, and upload a portfolio of your best work. Claim your profile

Get in touch with Kim Kim

Contact Kim Kim, search articles and posts on X, monitor coverage, and track replies from one place.

Learn more about Muck Rack

Actions

Share this page

Is this you?

As a journalist, you can create a free Muck Rack account to customize your profile, list your contact preferences, and upload a portfolio of your best work.
Claim your profile

Articles

Top Banking Trends for 2026

|
By Michael Abbott, Sulabh Agarwal, Brian Shniderman, Kim Kim Oon, David Maya, Laura Bray, Andy Young, Thomas R. Merry, Antonio Coppolecchia
| Accenture
What’s going on The future of banking hinges on three trends: customers increasingly trust AI, especially GPT-like assistants, but want control; AI is moving into wearables for seamless, real-time support; and physical branches remain vital for complex tasks, blending human connection with AI-driven convenience. What’s at stake Banks’ ownership of the customer experience layers (the brand, channel, interface and execution), is under pressure.
Open in Who Shared Issue with article?
See all 1 licensed articles (2 Total)
 •  Privacy  •  Terms  •  Security and Legal  •   •   •   • 

© 2026 Muck Rack

SOC 2® Certified