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Kristen Hawley on Muck Rack

Kristen Hawley

Verified
San Francisco
As seen in: Expedite, Medium, MSN, MSN Singapore, Business Insider, MSN Malaysia, Aol, Yahoo Finance, Yahoo Finance Singapore, Fast Company, La Nación (Argentina) and
Restaurant technology journalist, bylines @Eater, @foodandwine, @thisisinsider etc. Founder, @ReadExpedite. DMs open but please no pitches.
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Articles

OpenTable ends its US Visa deal

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By Kristen Hawley Verified
| Expedite
OpenTable is rewarding diners who are loyal to its platform, potentially downgrading some prestige credit card holders in the process. The reservations service will grant special access to in-demand tables to repeat OpenTable bookers. At the same time, OpenTable and Visa will sunset the Visa Dining Collection program in the US, which granted priority access to certain Visa credit cardholders. (Maybe you heard me mention that that deal was set to expire last month?
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A confession

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By Kristen Hawley Verified
| Expedite
Expedite is back from vacation. While I catch up, here are a few stories of note from the last two weeks. More soon! I know. I know. But I can’t be the only one. Restaurant workers’ …uh, beef with industry drama The Bear has been well documented; plenty of people say that the realistic depictions of life inside a high-pressure kitchen can trigger PTSD or just makes watching TV feel like work.
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So far, so good!

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By Kristen Hawley Verified
| Expedite
In March, I broke a big news story. American Express, parent company of reservations platforms Tock and Resy, cancelled an industry dinner and pulled its support of Noma Los Angeles following allegations of abuse against its head chef. Restaurant tech company Blackbird did, too. High-end, fine-dining restaurant Noma losing some sponsorships is not the most important angle of this story — but I do believe it is the most consequential.
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