Laura Shact

CHROs to play a ‘critical role’ in creating a human-driven future of AI Greg Vert is human capital applied AI leader at Deloitte Consulting LLP, and Laura Shact is AI leader for human capital at Deloitte Consulting LLP.In …

As businesses increasingly adopt AI to boost efficiency and become more innovative, the workforce's perception of these changes varies significantly. For example, shows that approximately 70% of employees are eager to offload tasks to AI, but according to our research, 28% of workers also fear job displacement. This dichotomy presents a real challenge for leadership: harnessing AI's full potential while addressing commonly held fears.

Location selection and footprint optimization must shake historical norms around workforce composition and skillset profiles. They must consider a rapidly evolving landscape around the Future of Work: its implications on the nature of work (what is done by humans or machines), who does the work (drawing from an open talent continuum), and where the work is performed.