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Leonardo Freitas on Muck Rack

Leonardo Freitas

As seen in: UOL, Terra, Wiley Online Library, International Data Corporation (IDC), Migalhas, Yahoo Esportes, IDG (International Data Group), YFS Magazine

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Articles

IDC Survey Spotlight: Does AI Deployment Maturity Improve Organizations' Ability to Measure the EX–CX Relationship?

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By Leonardo Freitas
| IDG (International Data Group)
Content 3 slides Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment. Related Links Web Rights Referencing Documents Abstract This IDC Survey Spotlight examines how organizations are evolving from intuition-based assumptions toward a measurable, evidence-driven understanding of the relationship between employee experience (EX) and customer experience (CX).
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The $22.5 Trillion AI Opportunity

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By Stephen Minton, Carla La Croce, Leonardo Freitas
| International Data Corporation (IDC)
Artificial intelligence is no longer a future promise; it’s an economic force actively reshaping industries, workforces, and GDP projections around the world. While AI is expected to lead to major workforce transformation in the next five years, the timeline remains uncertain, as organizations continue to struggle with identifying optimal use cases and measurable business outcomes.
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IDC Market Glance: IT Skills for Digital Business, 2Q26

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By Gina Smith, Leonardo Freitas
| IDG (International Data Group)
This IDC Market Glance explores the changing landscape of IT skills for digital business, focusing on the technologies, platforms, and providers that help organizations build workforce readiness. It highlights key players and maps the market across skills development, domain-specific training, and skills assessment and accelerators.
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