With new strategic plan, CEO leads effort to ‘illuminate’ Avera’s care delivery system March 2025 When he moved from another system to take over the top post at Avera Health, Jim Dover says his first priority was "seeking to understand" the system. He sees the biggest mistake a leader who's new to an organization can make to be assuming to know the place well right away. "In reality, they don't know anything," says Dover, who became president and CEO of Avera Health in fall 2023.