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ABSTRACT We examined the patterns of cues people utilised as they attempted to classify emails as legitimate or phishing via a novel approach – an information board study. In this paradigm, participants had to click on email elements to examine them, revealing which cues are utilised in the decision-making process as well as viewing duration. An online email classification task (87 Ps) was presented, including a between-subjects’ manipulation of cognitive load.
As a journalist, you can create a free Muck Rack account to customize your profile, list your contact preferences, and upload a portfolio of your best work.
