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Articles by Margaret O’Kane
Honoring A Health Care Visionary: Paul M. Ellwood, Jr.
This year we lost one of the health care industry’s greatest visionaries. The late Dr. Paul M. Ellwood, Jr., advanced the idea of the health maintenance organization (HMO) and was instrumental in shaping HMOs into organizations that do what their name implies—keep people healthy.
How to Use Digital Health Data to Improve Outcomes
We hear a lot about “digital health” these days. As data about our health piles up — thanks to sources like electronic health records, personal fitness apps and gadgets, and home genome test kits — we should understand a lot more than we used to about what’s wrong with our health and what to do about it. But having a lot of data is not enough. We have to be aware of what we have, understand what it means, and act on that understanding.
Equity and Quality-Improving Health Care Delivery Requires Both
In 2000, the Institute of Medicine (now the National Academy of Medicine) published To Err Is Human: Building a Safer Health System,1 followed a year later by Crossing the Quality Chasm: A New Health System for the 21st Century.2 Together, these reports launched a movement to improve health care quality and patient safety.
An Equity Agenda for the Field of Health Care Quality Improvement
By Margaret O’Kane, Shantanu Agrawal, Leah Binder, Victor Dzau, Tejal K.
As Value-Based Care And Telehealth Rise, Patient Experience Measurement Desperately Needs An Update For The Digital Age
As health care moves into the digital age, patient experience measurement—a cornerstone of today’s value-based health care movement—also must become digital. The results could mean a dramatic leap forward in how, and how well, the voice of the patient is heard. Twenty-five years ago, the Agency for Healthcare Research and Quality (AHRQ) launched the (CAHPS) surveys, which established a standardized approach for measuring patient experience of care.
Disinvesting In Primary Care?
The Health Care Cost Institute (HCCI) released its analysis of 2016 health spending for a group of commercial insurers last month. The report is a trove of information that, like all good analyses, suggests more questions than it answers. Buried in the report—in figure 15—is an alarming trend that should rise to the top of analysts’ areas for further investigation.
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