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By: Pat Armstrong and Marjorie Griffin Cohen Tweet Print Email Save to Read Later Canadian health economist Robert Evans called them zombies: ideas killed long ago by evidence, but re-emerging from the grave, often in disguise. Read this article for free: Email Address: Password: I agree to the Terms and Conditions, Cookie and Privacy Policies, and CASL agreement. Already have an account?
Canada needs to consider the user experience of migrants when designing programs that impact them The first interaction many Canadians have with government services today is digital. Older Canadians turn to the internet to understand how to file for Old Age Security or track down a customer service phone number. Parents visit school district websites for information on school closures, schedules and curricula.
Canadian health economist Robert Evans called them zombies: ideas killed long ago by evidence, but re-emerging from the grave — often in disguise. He was talking about user fees for health services. Such fees primarily mean that the poor go without care while the rich may get care they don’t need, but they also add to the bureaucracy required to bill for services. Now the zombie is re-emerging in the form of handing over more publicly funded services to for-profit companies.
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