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Learn more about Muck RackMarsha Collier's name crops up a lot in the same breath as e-commerce and customer service. No surprise there. She’s the author of eBay For Dummies, eBay Business All-In-One Desk Reference for Dummies plus many other related, best-selling titles.
She's sold over a million books; been on numerous Best Seller lists and has published more than 45 books in the Wiley "For Dummies" series. (List of books in print below). Her latest books 'Social Media Commerce For Dummies' and 'The Ultimate Online …