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The antecedents and consequences of customer satisfaction for firms
Ayuda Buscar en la ayuda Buscar en la ayuda The antecedents and consequences of customer satisfaction for firms Eugene W. Anderson [1] ; Mary W. Sullivan [2] [1] University of Michigan–Ann Arbor City of Ann Arbor, Estados Unidos [2] University of Chicago City of Chicago, Estados Unidos Localización: Quality control and applied statistics, ISSN 0033-5207, Vol. 39, Nº. 1, 1994, págs. 61-64 Idioma: inglés Texto completo no disponible (Saber más ...)
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